Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsMay 18, 2020

Hi Amy, Thank you for taking the time to leave this review. I'm glad to hear the lenses are working out for you, but it's important that your contact lenses are all in good quality. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Best, Samantha

Response from Hubble ContactsJun 2, 2020

Hi Kristin, Thank you for taking the time to leave this review. I'm sorry to hear Hubble lenses didn't work well for you and you've had issues with getting your order refunded. I completely understand how frustrating that must be. Having checked the account, it shows that you called on April 9 and have your account canceled. However, I see no package was received back to our warehouse. If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP! Best, Samantha

Response from Hubble ContactsJul 1, 2020

Hi Hannah, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Best, Samantha

Response from Hubble ContactsMay 18, 2020

Hi Janette, Thank you for taking the time to leave this review. I'm so sorry to hear you don't want to continue as a Hubble customer. I do see that your subscription was canceled on May 17. If you have any further questions or concerns, please let me know by emailing [email protected] with the subject line "ATTN: Trustpilot". I’m here to help! Best, Samantha

Response from Hubble ContactsMay 18, 2020

Hi Tellie, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had some gaps in your contact lens supply. I've just had a chance to look through your account and I do see that your delivery frequency has not been changed. It is always 28 days. If you've got a stockpile of lenses, we'd be happy to help you adjust your delivery schedule or pause your account for a few months. If you are interested in either of these options, please send an email to [email protected] with the subject line "ATTN: Trustpilot" and I'll set this up for you. Best, Samantha

Response from Hubble ContactsMay 18, 2020

Hi Susan, Thank you for taking the time to leave this review. I’m so sorry to hear about your experience with our lenses. If you haven't already, please be sure to reach out to our team at [email protected] and we'll connect you with our quality team. Thanks! Best, Samantha

Response from Hubble ContactsJun 2, 2020

Hi Jesse, Thank you for taking the time to leave this review. We are happy to hear our lenses pricing works well for you, but sorry that they are occasionally a little dry, as we continue to grow, we will be expanding our range and may have a lens more suitable in the future. Meanwhile, you could use contact lens friendly eye drops to help. If there’s anything else I can do for you today, please let me know by sending an email to [email protected] with the subject line "ATTN: Trustpilot". I’m here to help. Best, Samantha

Response from Hubble ContactsJul 1, 2020

Hi Brandy, Thank you so much for your 5-star review! We're glad that customers like you are having a great experience with our lenses. Thanks for sharing! Best, Samantha