Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Robert
May 22, 2020
Very convenient service
Very convenient service. Contact quality is not the best but they work. Very difficult to get through to customer support.
Response from Hubble ContactsJun 30, 2020
Hi Robert, Thank you for taking the time to leave this review. I’m so glad that the subscription service and lenses are working out for you. We appreciate your feedback and would like to let you know that we have improved our phone system adding two options for general questions or requests and retention lines to reach us easily. I hope you continue to enjoy our service! If there’s anything else I can help you with, please let me know by emailing at [email protected]. Best, Samantha
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Sharita
May 22, 2020
These contacts are comfortable
These contacts are comfortable! I have spent tons of money in the past on various brands of contacts and I am most pleased with this brand. Rarely do they dry out on me. And for me that's a big deal!
Response from Hubble ContactsJun 30, 2020
Hi Sharita, Thank you for taking the time to leave this review. I'm so glad that switching to Hubble has made such a big impact on your eyes and ease of wear. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trustpilot." I hope you continue to enjoy our service! Best, Samantha
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Alyssa A.
May 22, 2020
Good
Good, cheap contacts.
Response from Hubble ContactsJun 2, 2020
Hi Alyssa, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses and our pricing. If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP. Best, Samantha
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Lani
May 22, 2020
If you have seen an ad for Hubble…
If you have seen an ad for Hubble Contacts ad you have been Leary about trying them out I would highly recommend them!! They are the best contacts I have ever used. They do not dry my eyes out like the previous brands I have used and customer service has been great. Thank you to the Hubble team !!
Response from Hubble ContactsJun 30, 2020
Hi Lani, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best, Samantha
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Br
May 22, 2020
Popped Hubble Bubble
1) Quality - you’re better off putting tape in your eyes. They are uncomfortable and poor material that could damage your vision. 2) Cancellations? Good luck cancelling when you can ONLY call during limited windows and can only PAUSE your order outside of that. 3) Since I couldn’t change I deleted the card and now it tries to charge me incessantly I need to call and cal cell but I work a pretty demanding job during the hours Hubble allows you to call. I’m sure that’s kind of the point Super disappointed, and a little pissed.
Response from Hubble ContactsMay 28, 2020
Hi Brandon, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you and you had difficulties canceling your subscription. I’m going to take the time and look into what happened here, and I will reach out to you shortly via email. Thank you. Best, Samantha
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Jon
May 22, 2020
Great product
Great product. My shipments are always on time and they fit perfectly.
Response from Hubble ContactsJun 30, 2020
Hi Jon, We are incredibly grateful that you took the time out to leave us a 5-Star review. We will share this with the store team to let them know how we are doing. Best, Samantha
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Sierra
May 22, 2020
Your bad lenses scratched my cornea you…
Your bad lenses scratched my cornea you shouldn't even be in business
Response from Hubble ContactsMay 28, 2020
Hi Sierra, Thank you for taking the time to leave this review and for bringing this to our attention. We’re sorry to hear that you may have an eye health issue. We will reach out to you via email to make sure you are in touch with our Quality team. Thank you. Best, Samantha
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Debi J.
May 21, 2020
Always arrive on time and they always…
Always arrive on time and they always notify me if there is a problem!
Response from Hubble ContactsJun 30, 2020
Hi Debi, Thank you so much for taking the time to leave us a 5-star review. I'm happy to hear that our team has been helpful and that delivery has been successful! We’re here for you anytime. Best, Samantha
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