Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Leslie
May 25, 2020
I would give 5 star if they would fox…
I would give 5 star if they would fix the issue with my shipment not being sent to my new address since Oct 2019 till now but I've paid each month and the shipments continue to be sent to my old address in a different state
Response from Hubble ContactsMay 28, 2020
Hi Leslie, Thank you for taking the time to leave this review. I'm so sorry to hear you did not receive your orders and apologize for the delay. I’m going to take the time and look into what happened here, and I will reach out to you shortly via email. Thank you. Best, Samantha
Report
Amelie B.
May 24, 2020
Ne me convient pas du tous
Ne me convient pas du tous, se hdnt très vite et brûlent les yeux et collent pour les enlever déçue
Report
Alexander
May 24, 2020
Great product
Great product! Online platform can be hard to navigate.
Response from Hubble ContactsMay 28, 2020
Hi Alexander, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses. If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP! Best, Samantha
Report
Sonya
May 23, 2020
The problem I had is when you wanna…
The problem I had is when you wanna stop shipment they don't wanna stop it.
Response from Hubble ContactsMay 28, 2020
Hi Sonya, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription. I can see that you have since canceled your subscription by calling on May 15 and rest assure you will not receive any further charges. If there’s anything else I can do for you today, please let me know by sending an email at [email protected]. I’m here to help. Best, Samantha
Report
Melissa
May 23, 2020
Hubble is a great company to get your…
Hubble is a great company to get your contacts from. They are line and breathable. Payment is easy, they just take it out of your account each month so you don’t have to worry about it. If something happens and you don’t receive your contacts in the mail they get right on the issue and fix it with no waiting and no problems. So please help support Hubble!
Response from Hubble ContactsMay 28, 2020
Hi Melissa, Thank you for taking the time to leave this review. I am so happy to hear that you have a great Hubble experience. We appreciate you recommending us and we hope to keep you for years to come :) Best, Samantha
Report
n-u-s
May 23, 2020
Very bad quality
Very bad quality. Every time when I put a lense on. I almost need to take it out after 5 minutes. Most lenses have like a dot (which I think is dust) on them. They make my eyes red. I end up having to wear my other lense with another brand.
Response from Hubble ContactsMay 28, 2020
Hi there, Thank you for taking the time to leave this review and for bringing this to our attention. I’m so sorry about this! We take quality issues very seriously at Hubble and would like to put you in contact with the appropriate department. Please send an email to [email protected] and we'll connect you with our quality team. Best, Samantha
Report
Wendi
May 23, 2020
They are a rip off
They are a rip off! Continue to charge my card when I can’t wear their contacts. Good luck trying to cancel you can’t reach anyone! Very frustrating and horrible customer service.
Response from Hubble ContactsMay 28, 2020
Hi Wendi, Thank you for taking the time to leave this review. I’m sorry to hear that you have had difficulties reaching us. I’m going to take the time and look into what happened here, and I will reach out to you shortly via email. Thank you. Best, Samantha
Report
Susan
May 22, 2020
I love this service
I love this service. It's convenient. There were times I didn't need a pair of contacts every day and I just called and they suspended for a month. The customer service is not outsourced and they are really easy to talk to.
Response from Hubble ContactsJun 30, 2020
Hi Susan, Thank you so much for your 5-star review! We will share this with the support team to let them know to keep up the amazing work. Best, Samantha
Report