Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Leila
Their customer support is not helping me at all currently
Response from Hubble ContactsAug 11, 2020
Hi Leila, Thank you for taking the time to leave this review. I'm so sorry that your encounter with one of our associates fell short of expectations. I also want to thank you for giving us a chance to make things right. I will reach out to you shortly via email with more information. Thanks! All the best, Samantha
NA
Been using for awhile very comfortable
Shana
Great contacts. Excellent service and you can't beat the price!
Kimberly
Love a fresh pair everyday and Hubble meets that need. They have been high quality and delivered as promised. I will not wear another disposable contact after wearing Hubble.
Timothy
Awesome website! Love the user friendly experience and the partnering with an online contact prescription provider is the most amazing thing I’ve seen so far from a medical perspective without a doctor visit! Really love the lenses too.
Lisa
Kind of expensive.. But convenient.
Response from Hubble ContactsAug 11, 2020
Hi Lisa, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you, although the pricing is not quite favorable. I’ve passed this on to my team – we’ll make sure we get better as we grow and learn. If you have any more questions or come across any other issue, let me know at [email protected] with the subject line "ATTN: Trustpilot", I’ll be happy to help. All the best, Samantha
Dre'shaun
Uncomfortable
Response from Hubble ContactsJul 14, 2020
Hi Dre'shaun, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. I’d like to chat about your experience and see what I can do to help. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! Best, Samantha
Scott
Hubble makes a good product at a fair price. But if anything should involve customer service. Good luck. I have no idea how they operate. A complete hot mess. Sorry Hubble but to survive you are going to have to look within.
Response from Hubble ContactsJul 14, 2020
Hi Scott, Thank you for taking the time to leave this review. It’s great that the lenses and pricing are working out well, although sorry you had such an unpleasant encounter with our support team. We try to make our customers’ experience easy and enjoyable, and we hold our stores to a very high standard. In this case, we clearly fell short. If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP! Best, Samantha
