Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Alyssa C L.
Oct 15, 2020
Ive been finding some of my contacts…
Ive been finding some of my contacts were damaged the past6 months. Im wondering if its becauseif my particular perscription? It gets tiresome calling in.
Response from Hubble ContactsOct 28, 2020
Hi Alyssa, Thank you for taking the time to leave this review. I’m so sorry to hear that the product you received wasn't up to your or our standards. I can see that you have been in touch with our Quality Manager and your issue is being investigated. The replacement box shows in transit and we’ll get it in the mail shortly. Let me know if you have any more questions, comments, or concerns at [email protected]. Best, Samantha
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Carrie
Oct 15, 2020
I love having these daily contacts
I love having these daily contacts. Saves me a lot of time and hassle, especially when traveling. The Hubble contacts have been an excellent quality contact and I've had no problem wearing them.
Response from Hubble ContactsOct 21, 2020
Hi Carrie, Thank you for the 5-stars! I’m so happy to hear that you’re loving the lenses. We are so happy to have you on board. Best, Samantha
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Shellee W.
Oct 15, 2020
They fit and feel better then brand…
They fit and feel better then brand names
Response from Hubble ContactsOct 21, 2020
Hi Shellee, Thank you for taking the time to leave this review. I am happy to hear that the comfort of our lenses surpasses the previous brands you have tried. Let me know if you have any more questions, comments, or concerns at [email protected]. We appreciate your feedback! Best, Samantha
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TRENISE
Oct 15, 2020
Unfortunately I need contacts with…
Unfortunately I need contacts with astigmatism and right now you guys do not have that I may have to cancel my subscription.
Response from Hubble ContactsOct 21, 2020
Hi Trenise, Thank you for taking the time to leave this review. I'm so sorry to hear Hubble Contacts didn't work out for you this time! I'm bummed to have to tell you that we aren't offering toric lenses right this second so I will reach out to you shortly via email to help you with your request. Looking forward to hearing back from you. Best, Samantha
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Lynette C.
Oct 15, 2020
It's a good service
It's a good service. Sometimes the contacts feel dry after first application or feel like they don't fit, but I am happy with Hubble and the cost.
Response from Hubble ContactsOct 21, 2020
Hi Lynette, Thank you for taking the time to leave this review. It’s great that you are happy with our service and cost although sorry to hear that the lenses are occasionally dry. If you continue to experience discomfort with our lenses, please remove them and refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
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Customer
Oct 15, 2020
It was impossible to cancel when I…
It was impossible to cancel when I started having financial issues. I signed up for the trial without signing up with an account & then it just kept charging me every month & had no way of canceling...
Response from Hubble ContactsOct 21, 2020
Hi there, Thank you for taking the time to leave this review. I’m sorry to hear about your disappointment with our cancellation process, and I would like to personally assist you with making things right. I will reach out to you shortly via email to address this ASAP! Best, Samantha
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Olof
Oct 15, 2020
Truly terrible company
Truly terrible company, they are like an old time gym or a cable company with their business model hooking in customer in for $5 and then making it impossible to unsubscribe.
Response from Hubble ContactsJan 7, 2021
Hi Olof, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. We would like the opportunity to investigate your feedback further. You may reach us anytime at [email protected] with the subject line "ATTN: Trustpilot". We’ll work with you to resolve any issues as quickly as possible. Again, thank you for your feedback! Best, Roxanne
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Meeri
Oct 14, 2020
I cannot cancel my monthly order.
I cannot cancel my monthly order.
Response from Hubble ContactsOct 14, 2020
Hi Meeri, Thank you for taking the time to leave this review. I am sorry to hear that you're closing your account with us. I'd love to provide more personalized solution to your request, please check your inbox for the email we sent you. I'm looking forward to hearing all about it. Best, Samantha
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