Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Wen
Dec 5, 2020
Good for temporary wearing
Good for temporary wearing, still hurts when you wear it more than 5 hours. Not recommended for regular contact users.
Response from Hubble ContactsDec 6, 2020
Hi Wen, Thank you for taking the time to leave this review. It's great that the lenses is working out for you although they are occasionally not comfortable. Our lenses are for single use only and should be worn for no more than 24 hours. We do have a recommended initial wearing schedule when first starting to wear our lenses which can be found here: https://s3.amazonaws.com/hubblecontacts/documents/HUBBLE+Wearers+Guide.pdf However, if you feel like it has been too long, the best way to find out why this is happening, and what you can do about it, is to talk to your eye doctor. If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
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Jed
Dec 5, 2020
I find the contacts too soft and easily…
I find the contacts too soft and easily damaged.
Response from Hubble ContactsDec 6, 2020
Hi Jed, Thank you for taking the time to leave this review. I am sorry to hear that the product you received wasn't up to your or our standards. I can see that you have since cancelled your subscription yesterday. In the meantime, thank you for your time and for giving us a try. I hope to connect with you again in the near future. Best, Samantha
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Marie-Gavrine
Dec 5, 2020
The Best Contacts
The most comfortable contacts. Love them! Totally awesome! Proudly recommend.
Response from Hubble ContactsDec 6, 2020
Hi Marie-Gavrine, Thank you for taking the time to leave this wonderful review and for recommending us. It means the world to us and to our entire team! If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
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Rukhsana K.
Dec 5, 2020
Its cheap and I did not have any issues…
Its cheap and I did not have any issues i couldn't find colour lenses, it would be great to have colour lenses as well.
Response from Hubble ContactsDec 6, 2020
Hi Rukhsana, Thank you for taking the time to leave this awesome review. I’m so happy to hear that our lenses pricing is favorable to you. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. I appreciate you sharing your thoughts about having color lenses. Unfortunately, it’s not something that’s in our future plans at this time. If that changes, we'll definitely let everyone know. In the meantime, I hope you continue to enjoy our service! If there’s anything else I can help you with, please let me know by sending an email to [email protected]. Best, Samantha
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Kerrie
Dec 5, 2020
Unfortunate
Very easy to order and fairly priced and very quick postage. I don’t personally like it, but the option of the automatic renewal with a direct debit seems hassle free. Unfortunately for me I find the lens themselves quite oddly shaped , some are big and some smaller. And they dry out extremely fast.
Response from Hubble ContactsDec 6, 2020
Hi Kerrie, Thank you for taking the time to leave this review. It's great that the subscription service is working out for you but it is important to us that the lenses you received are all in good quality. I will reach out to you shortly via email to know more about your recent experience with our lenses. We look forward to hearing from you. Best, Samantha
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Julie
Dec 5, 2020
Cancellation
I cancelled and u have taken 27.99 from my accoubt
Response from Hubble ContactsDec 6, 2020
Hi Julie, Thank you for taking the time to leave this review. I am so sorry for any confusion you may have experienced in trying to cancel your subscription. I would love to find out more about what happened so that we can make this right, so I will reach out to you shortly via email with more information. We look forward to hearing from you. Best, Samantha
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Sonsoles
Dec 5, 2020
Muy bien y atentos
Muy bien y atentos, enviaron por error una graduación totalmente diferente a la mía y, al comunicarlo, me enviaron la nueva graduación,esta vez bien, en dos días.
Response from Hubble ContactsDec 10, 2020
Hola Sonsoles, Muchas gracias por tu tiempo. Sentimos mucho que recibieses una graduación incorrecta, pero nos alegra saber que pudimos solucionarlo :) No dudes en contactarnos de nuevo si lo necesitas, estaremos encantados de poder atenderte. Un saludo, Pedro.
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Andrea
Dec 5, 2020
Lentilles de mauvaise qualité
Lentilles de mauvaise qualité ,en prime j’ai eu un prélèvement et je n’ai toujours pas le produit payé. A éviter.
Response from Hubble ContactsDec 24, 2020
Bonjour Andrea, nous sommes navrés d'apprendre que votre expérience n'a pas été agréable. Veuillez nous écrire un message sur [email protected] avec ATTN : Trustpilot comme objet et nos conseillers seront ravis de trouver une solution pour votre souci.
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