Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsDec 9, 2020

Hi Michael, Herzlichen Dank für dein Feedback – wir sind immer dankbar für Verbesserunsvorschläge! Natürlich ist jedes Auge anders und wir können nicht garantieren, dass unsere Kontaktlinsen jedem gefallen, daher bieten wir unsere Probeboxen zu einem günstigen Preis an, damit sich jeder Kunde vorerst selbst ein Bild machen kann ob die Linsen die richtigen sind ;)

Response from Hubble ContactsDec 6, 2020

Hi Sammi, Thank you for taking the time to leave this review. We are thrilled that you are happy with our lenses. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha

Response from Hubble ContactsJan 3, 2021

Hi Chintan, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! Hubble is designed to be a subscription based program and we'll continue to provide your lenses until you've unsubscribed. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! I'm looking forward to hearing from you. Best, Roxanne

Response from Hubble ContactsJan 10, 2021

Bonjour Olivier :) Un grand merci pour votre avis ! Cela nous est très important. Nous sommes très ravis d'apprendre que vous êtes satisfait de notre service. Nous faisons notre mieux afin de vous offrir rien que le meilleur ^^

Response from Hubble ContactsDec 6, 2020

Hi Wesley, Thank you for taking the time to leave this wonderful review. I'm so glad we were able to help you feel comfortable and be able to see. Thanks again for placing your trust in us and your willingness to share. Best, Samantha

Response from Hubble ContactsDec 6, 2020

Hi Ms. Lela, Thank you for taking the time to leave this wonderful review. I'm happy you're pleased with the lenses and it's pricing and that we were able to help. If there's anything else we can do to help, please let us know at [email protected]. Best, Samantha

Response from Hubble ContactsDec 5, 2020

Hi Dammy, Thank you for taking the time to leave this review. I’m sorry to hear the subscription charge came as a surprise to you, as we try to make this clear throughout the ordering process and on our website. You can find the cancellation information that is relevant to where you’re located on our website in the “HELP” section, in the Terms of Service, or by logging into your Hubble account. We will look into your problem and contact you via email shortly. Thank you, Samantha

Response from Hubble ContactsDec 5, 2020

Hi Rose, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! Hubble is a subscription service. We make this information available on our website and during the sign-up process but sometimes people miss it. We work hard to make this information transparent and truly apologize if anything wasn’t clear to you! I will reach out to you shortly via email, to discuss on the alternatives we have to modify your subscription to better fit your needs. Thank you, Samantha