Hubble ContactsReviews of hubblecontacts.com

I’ve been a Hubble customer since August of 2020. The contacts are ok, the packaging sometimes means I have unusable contacts or warped lenses. But I am extremely frustrated with how unreliable the delivery of the product is. For almost $500 a year ( and for me that is a lot of money) I would like to know I can count on my contacts being here when I need them. Instead they are sent ups and then handed over the usps, where they are lost every month. My money is drafted from my account on time but my contact never are. Yes this is the post offices fault but Hubble as a company should be able to offer a option for delivery other than the post office.

Love the way these contacts feel.

There was many misunderstandings and in the end I pretty much feel scammed of my money :/

Linsen sind top. Preislich auch absolut gut. Nur einen Stern Abzug für die mobile Version der Website, Lieferungen zu pausieren oder zu überspringen ist super ätzend. Alles ist verschoben, keine richtigen Felder sondern nur links. Gerne das ändern, dann ist allesTop :)

For the price I pay... yes I love being able to see with out glasses and not have my vision fogged by a mask.....buttttt some of these contact lenses are a waste. Most work great but on average I have to throw out 3-4 lenses a month because they aren’t shaped properly and scratch my eye. A great investment don’t get me wrong... but not as perfect as they promote.

Fantastic product, abysmal customer service. I decided to try Hubble in November of last year. I really liked the product, but I am unable to afford a contact lens subscription at the moment, so I decided to not continue the subscription. *Side note* it's extremely difficult and confusing to cancel your subscription with Hubble. Thinking that I was no longer subscribed, I was charged the monthly fee in December. I contacted Hubble through email, and they were able to cancel my subscription and refund me for the lenses with the instructions to return the lenses to Hubble once I got them. I never received them, so I reached out again to Hubble and was told that the lenses were never actually shipped to me, so I was all set. I am now, again, under the impression that my subscription had been cancelled. This morning, I received yet another monthly charge from Hubble, over-drafting my account. I reach out to Hubble YET again and am told that if I have seen a charge go through, it's impossible for them to cancel the order and refund me the money (even though this is the exact action they took last time) So because of a mistake on their end (twice), I am now having to pay $80 ($40 for contacts and $40 for an overdraft fee) that I don't have for contacts that I don't want. I emailed back trying to explain the situation and pretty much beg for a refund (which is moot anyway because I have to use that money to pay the overdraft fee) and was told that yes, there is no possible way for a refund even though it was their mistake. The contacts are comfy and honestly inexpensive. It's a great product, and I would be a returning customer if I wasn't out of work, but I would expect Hubble to be a little more understanding (especially in the middle of a pandemic when people are losing their jobs left and right, and having to go on unemployment and food stamps to survive) about a situation like this. This issue should have been looked into more thoroughly because it is indeed a mistake that they made. This all feels extremely unfair. Extremely disappointed in this company.

Die Kontaktlinsen sind schnell da gewesen. Das war auch das einzig Gute. Wenn man die Linsen aufmacht sieht man bereits Staubpartikel im Wasser. Im Auge brennen sie, ständig picksen sie ins Auge und fallen grundlos zb beim blinzeln einfach heraus. Das fand ich schon fast faszinierend. Mal sehen, wie das Kündigungsverfahren ablaufen wird...

Always happy to see my box arrive! I know I am getting Fresh new pair every time.