HPP Cares Reviews | Read Customer Reviews of hppcares.org

HPP CaresReviews of hppcares.org

4.8285 reviews
Contractors & Consultants
3748 Bayer Ave Ste 203, Long Beach, California

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HPP Cares

About HPP Cares

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.

HPP Cares (hppcares.org) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: hppcares.org
Website: hppcares.org
Category: Contractors & Consultants
Location: Long Beach, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HPP Cares reviews

285 approved reviews, newest moderated first

Lilly B.
Mar 3, 2023
Very helpful!
Omar was very nice and took his time to explain everything to me and answer to all my questions.
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Peter H.
Mar 2, 2023
The organization kept on reaching out…
The organization kept on reaching out to make sure the process was going well and we were understanding the process
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Regina W.
Feb 28, 2023
Professionalism at its finest!
I can't write enough about the experience I had working with HPP Cares, but what I will say is that they really do care. I spoke with Jasmin Catbagan and no matter how confused I was and asked her to repeat herself she took her time and explained the process until I understood it completely. She was kind and patient no matter how many times I asked her to repeat it or how many times I clarified it. I also spoke with Katherine People's last year and she was exceptional as well. Overall, my experience has been great and I'm sure it will continue throughout the ADU build. Thanks HPP Cares.
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Dianne B.
Feb 18, 2023
grateful
I appreciate the prompt replies to my questions and concerns. Diana and Denys have been most helpful.
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NC
Feb 7, 2023
I had a call with Jasmin Catbagan today…
I had a call with Jasmin Catbagan today to clarify all the information I needed. She went above and beyond to help me. Super responsive and incredibly caring with regard to helping me understand all of options and talking it through. I also spoke to Katherine Peoples last year when I commenced the program and found her to be equally helpful and responsive. I'm very impressed and reassured by the whole team and look forward to being able to complete my ADU with their help. Thank you!
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Alejandro M.
Feb 7, 2023
I appreciate Diana Chan quick response…
I appreciate Diana Chan quick response to help me with my invoices concerns. She's always very sweet, polite and a pleasure to deal with. She is very professional and knows what she's doing. Thank so much Diana!
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Sam G.
Feb 7, 2023
HPP Care staff are great and helped me…
HPP Care staff are great and helped me a lot to resolve my issues and are ver professional and friendly. Jasmine is awesome and love to help and following up to get things done. Thank you all and you’re awesome 👏
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Moises
Feb 3, 2023
ADU Grant Support
Good customer service! I received support for the ADU Grant process when I needed it.
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