HPP Cares Reviews | Read Customer Reviews of hppcares.org

HPP CaresReviews of hppcares.org

4.8285 reviews
Contractors & Consultants
3748 Bayer Ave Ste 203, Long Beach, California

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HPP Cares

About HPP Cares

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.

HPP Cares (hppcares.org) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: hppcares.org
Website: hppcares.org
Category: Contractors & Consultants
Location: Long Beach, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HPP Cares reviews

285 approved reviews, newest moderated first

Steven
Feb 1, 2023
Very professional people
Very professional people. All My questions were answered and the staff was very helpful in guiding me when I needed.
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Bridgett T.
Jan 26, 2023
One on one counseling consultant
Cecilia is working with me and my fiancé. She assured us that she will be working with us for two years in making sure are happy wit our purchase
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Anthony
Jan 26, 2023
Timely Service!
HPP did a wonderful job with processing what I needed for my ADU grant. Katherine and her team made sure I had everything that I needed and would consistently check on the status of things. Thank you!
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Ernest F.
Jan 21, 2023
Thank you Gabriela
It has been difficult at times to get definitive answers from HHPCARES. I know they are trying to help many people. From my perspective, the lack of timely payment of invoices to my ADU contractor was negatively impacting our project. Then came Gabriela, who in one or two calls explained all of my issues, then proceeded to fast track my invoices so that I now feel confident that my contractor will be paid on time.
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leticia R.
Jan 20, 2023
grant programs available for me and referred me to lenders as my next step.
Sofia provided detailed information on the program. Provided me with great customer service. Looking forward to working with her and the company.
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Sherry B.
Jan 20, 2023
My 1:1 with Cecilia was very…
My 1:1 with Cecilia was very informative and as a result, I can make informed decision about home purchasing power.
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Liz N.
Jan 20, 2023
Good Customer Service …
I have called several times to request àn update on my file. Today I was transferred to Gabriela. I spoke with Gabriela briefly because I was driving. She assured me that I could call her back. (I was nervous about ending the call) Gabriela stood by her word. l called her back, (after five) AND SHE ANSWERED) with a very pleasant, patient voice willing to help. I appricated the kindess. The young lady that answered the phone (name I am not sure of Gev.) was exceptionnel also. Thanks to the two of these young ladys today. They are both good with handling issues!!! Liz Norris
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De'Lazurae C.
Jan 19, 2023
Thank you Katherine
Thank you Katherine! You helped me in 2018 when I was 27years old with my first home. I'm 33 now and getting ready to sell and purchase a new home and start an ADU. I'm so happy to have seen you again to personally say Thank You! May God continue to bless all avenues in your life!
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