Customer
Excellent offerings and teachings but I…
Excellent offerings and teachings but I have not heard if I am approved and so am unable to plan and/or prep. A little more organization of consistent communication and/ or automated responses with info would improve experience
Response from HPP CaresNov 24, 2022
Happy Thanksgiving Sarah, HPP Cares is genuinely grateful to hear that the teachings offered by Ms. Peoples have assisted you in your educational endeavors toward learning more about the ADU process. We also understand that our level of organization and communication through automated responses needs to improve vastly. That is something that we are currently working on implementing as soon as possible with a new security system and lines of communication through email and phone to assist you as the client better. As you can see, this means even working on holidays to ensure everyone feels accommodated. The nature of your situation demands that I speak with you directly, as I would not want to divulge sensitive information on a public platform where anyone can view it. I will contact you tomorrow by phone to discuss this. Thank you and have an excellent Thanksgiving holiday.