One of the most dishonest and unprofessional companies I have ever dealt with. Salesperson gave me a deal of only paying $1250 to get started . Get started to be scammed! They have zero marketing that is any different than what you can do on FB and then provide “leads” with fake phone numbers and names. And you can’t get a refund (even though sales rep said that would be easy if not working out)
Do not waste a penny or one second of time with this fake lead gen company.
Update - if you complain the reply is that it is your fault for not following up on fake leads
A joke of a company
Update 7/3/25
I have followed up with every “lead” you have provided. None turned out to be real.
This is a scam company
Response from HouseJetJul 3, 2025
Hello Patrice, unfortunately, you're not receiving referrals because you're not working with your current referrals. If you log in and work with the system will continue generating you referrals. If you need help with anything, please reach out to support.
EB
Eric B.
Stay way!
Stay way!
This company is ridiculous.
I spent $2400 for a majority of leads that were junk.
They claim to have someone working the leads with you but their own people will disqualify leads and then send them to you. I have been trying to get a refund for months. They promise a full refund but their terms and conditions are absurd. I was given a full review of my file after a year of working with them. They found my communication to be great with leads and saw that I was responsive. That means nothing. They used the fact that I didn’t have an email signature IN THEIR PLATFORM as a way to deny a refund. I have spent the last 3 months trying to ge a refund. Their rep was very helpful at first. He agreed I was very close to meeting all requirements for a refund and SHOULD be entitled to some sort of refund. He called me a week later, asked if $500 was ok and I told him no ) I was requesting $1800, 75% of my total payment. He said he would look into it. Never heard back. About a month later, I reach out again to Housejet. I received a call today. The new rep, claimed to be his boss and immediately stated there is no refund. I mentioned our previous discussion regarding the $500 Refund. I was told that was off the table because that was offered a month ago. Funny, they offer a stipend, tell you they will call you and then hold that time delay against you. Trash company. Of all the lead gen companies I have used this is by far the most misleading.
Save your money.
Edit
If you bring this to their attention and file a complaint, they will try to place blame on you. They are trying to cite that I had 12 deals that I did not get to closing. I went back in a separate email with them prior and went over a majority of these leads with them. Their team will disqualify Leads as soon as they get to me. Half or more of these people that bought or sold a home were people that the inside sales department and appointment centers at Housejet disqualified immediately or they had bad contact info. These things happen but the place blame on an agent for something out of their control is absolutely ridiculous.
Response from HouseJetJul 3, 2025
Hello Eric,
We appreciate you taking the time to share your experience, and we take all feedback seriously. That said, after thoroughly reviewing your account and cross-referencing with deed transfer records, we found that 12 of the referrals we provided to you successfully closed, just not with you. Those clients ultimately worked with other agents, resulting in over $6 million in closed transaction volume.
We share this not to place blame, but to highlight a critical issue: the system is working, but it requires consistent and strategic follow-up. When leads go unengaged or follow-up is delayed, they often move on. Our team, platform, and processes are designed to support you, but they cannot replace your personal engagement and accountability.
We’re committed to partnering with agents who are proactive and serious about success, and we’re happy to review your file again if you’d like to discuss ways to improve performance moving forward.
SA
Sukriti A.
False advertising !!
False advertising !!! They do not refund you currently getting an attorney
Response from HouseJetJul 10, 2025
Thank you for your feedback. We're sorry to hear you feel this way. We take claims like this seriously and encourage anyone with concerns to contact us directly so we can review the situation thoroughly. Our goal is to operate with transparency and support agents in building successful businesses. If there’s anything specific you’d like to address, we’re here to help.
JF
Jesper F.
REALTORS, BUYER BEWARE!
Dear REALTOR friends, BUYER BEWARE!
Read all the 121 terrible 1-star reviews - some having paid maybe up to $3-5,000...... a whopping 18% of customers have given appalling reviews here at Trustpilot. 11 of those reviews are very recent.
I have been contacted by one of their salespeople. I suspected straight away when she let me into their completely unstructured and incomprehensible webpages, trying to confuse me with all their unfathomable programs and prices.
And sure enough, it only took 10 minutes on Trustpilot to verify my suspicions. I addressed this to their salesperson when she called just now, but she hung up. Then, five minutes later, she texted me, commenting on my brokerage bio and stating it does not work. Oh, my goodness, what a joke.
In 2024, of the 4.5 million fake 5-star reviews detected on the platform, 90% were automatically identified by Trustpilot machine learning models for fake review detection.
So I’m NOT READING the 4/5 STAR reviews when checking businesses for legitimacy, nor should you – BUYER BEWARE!
OMG - buyers beware one more time, see below:
I JUST SAW THAT HouseJet has answered my 1-star review, let's go through their points one-for-one:
A)
You're websites & dashboards are, in my opinion, completely unstructured and incomprehensible.
B)
Trustpilot removes fake 5-star reviews, approximately 4.5 million in 2024. They remove almost none of the 1-star reviews, because we all know that the truth about a company is often revealed in the 1-star reviews. That's why we, the people, do not look much at the probably machine-generated 5-star reviews that seem generic.
C)
Thanks, but I'm good.
I would rather run naked around in Orlando's street for 24 hours -> instead of connecting and wasting even one minute more with your company or staff who slam the phone down and then go in and try to dig dirt up and text back that the BIO page at my brokerage is faulty and does not work!
OMG!
D)
Reading your responses to your bad 1-star reviews, where you demolish and cut the head off the person, is just flabbergasting and saddening to read. You attack your reviewers, accusing them of not doing this and that, and blaming them for the issues.
Most of our reviewers are, btw, LICENSED REALTORS@, who do this for "taking one for the team & warn their fellow REALTORS@"
Do you think it's funny to write a bad 1-star review, and we do this just for fun. No, think again.
However, I must congratulate you;
You continue to receive a steady stream of very detailed 1-star reviews, almost two pr. Week.
Response from HouseJetJul 9, 2025
Thank you for your feedback, and we’re sorry to hear about your experience.
At HouseJet, we take pride in being a reputable company that works with over 11,000 partnered agents nationwide. We understand that skepticism is natural, especially in an industry where trust is earned, not assumed. That’s why we encourage all prospective partners to take the time to research thoroughly and ask questions.
To clarify a few points:
Our websites and dashboards are secure, mobile-friendly, and intentionally structured for ease of use.
Trustpilot uses AI to remove fake reviews, which means the reviews that remain, both positive and negative, come from real people with real experiences.
We always welcome honest feedback and remain committed to improving where we can. If you’re ever interested in a open conversation to better understand how our platform actually works we’d be happy to connect.
Wishing you all the best in your real estate journey.
DA
David
Impressive Tools
So far, I have been impressed with the tools HJ has to offer. I may have had tools in several locations before and now have at my fingertips in one place. Always a sceptic when told leads are "exclusively mine", so I do hope that is true. I am excited to get started!
Response from HouseJetJun 30, 2025
Thank you for your feedback. We’re glad to hear that you find our tools comprehensive and conveniently accessible. We understand the importance of exclusive leads and are committed to providing high-quality, exclusive referrals to help you grow your business. We’re excited to support you as you get started and look forward to your success with HouseJet.
LM
Lynn Marie C.
Sold a bag of lies and mistruths
Sold a bag of lies and mistruths - leads are not verified and of the leads provided, I have received bought leads, wrong numbers, not the person etc.... nothing verified. Wrong names, numbers, emails, etc. Their customer service is of no help and they have not provided the amount of leads promised...... Do not do it! Never had this experience with Boomtown or CINC. They CLAIMED they were better but not that I have seen. I have called customer service many many times with the same result... nothing!
7/9/25 - The response from HouseJet is quite funny. I have had MULTIPLE calls with your company and NO RESULTS!
Response from HouseJetJul 9, 2025
Thank you for sharing your experience. While we understand your frustration, we’d like to address your concerns directly and professionally.
We’re sorry to hear that your experience has not aligned with your expectations. HouseJet works hard to deliver quality, exclusive referrals through a system designed to generate real opportunities for agents. That said, we know lead generation isn’t perfect, and not every lead will convert, just like with any other platform.
We also want to clarify that leads are not “bought” or recycled. They come through our marketing efforts, submitted directly by consumers requesting help. If contact information is inaccurate, that’s something we want to review and correct immediately. As for your customer support interactions, we take that feedback seriously and would like to investigate further to see where the breakdown happened.
We encourage you to reach out again so we can personally audit your account, review the leads provided, and make sure you're getting the value you were promised. Our goal is always to create a productive partnership, not just to deliver leads, but to help you close them.
Let’s reconnect and turn this around.
SH
Shannon
The Fast Start was very informatiive…
The Fast Start was very informatiive and answered so many questions. I’m very grateful that a monthly payment option was available, I’ve been away from real estate for over a year due to an accident so this would not have been an option for me if full price up front was the only way to go. I feel good about the company and what they will do to help me back in the flow and to grow and excel. Thanks so much!
Response from HouseJetJun 23, 2025
Thank you so much for sharing this! We're really glad the Fast Start gave you clarity and confidence to move forward. It means a lot to us to be part of your journey back into real estate after such a challenging time. We're here to support your success every step of the way, let’s get you back in the flow and thriving again!
TG
Tom G.
Spend you’re money elsewhere
Ok so you are saying you do not want to help and just keep playing games to your reviews positive. I would like to see some reviews where people have closed consistently and not reviews that were asked by Housejet salespeople to give a good review just after signing up. I did not. You are doing here exactly how I was treated on the phone. Around in circles.
Ok, so you’re saying you now want your help. Why did I have to go through the misleading sales pitch about getting your money back and having to fight for it back hitting a brick wall with customer service. Bring up the sales recording like I’ve said. Easiest way to rectify it is to get some leads or money back. And not “shake the trees” the 3 months of leads they never replied in the first place.
If you have the time to follow up with leads that do not want to talk with you for $3,000 then you should sign up for house jet. They will tell you on the sales call that you will be fully refunded in a year only to tell you NO when it comes due. They will come up with lot's of excuses why they cannot help you and ultimately leave you empty handed. In every deal in life everyone needs to win or it is simply a bad deal. First the sales person sold me on the refund. I stupidly paid $3,000 and then they sent me something to sign that trapped me into their system that they knew would never be refunded. Ultimatly they left me with no leads and out a LOT of money. Oh and if you do sign up they will immediately ask you to give them a review so that is locked in for them. I did not do that and nobody else should either as they do not deserve a good review. Go ahead just look at the reviews. There is not one person that mentions closing a deal. Because that have not.
Response from HouseJetJul 9, 2025
Thank you for your feedback. We understand how disappointing it can be when your expectations aren’t met, and we take that seriously. That said, we would like to clarify some important details regarding your account.
Our records show that you were active for only 3 of the 12 months in the program and fully disengaged from the platform as of April 6, 2024. Despite that, one of the referrals we provided — Mary Lopez — closed on a $540,000 transaction on June 24, 2024. Unfortunately, since the system had been abandoned, the opportunity was not pursued and another agent ultimately closed the deal.
You are still eligible for a full refund under our closing-based guarantee, and we’ve extended a special offer to continue with us so you don’t miss additional opportunities. We’re committed to honoring our agreements and helping our agents succeed, but consistent engagement and follow-through are critical to that process.
If you'd like to revisit the offer or have us walk you through your closing qualification, we’re here to help. Our goal is a win-win outcome, and we’re happy to support you in achieving it.
If youre looking for just a few closing testimonies, please review: housejetreviews.com to see how we stack up