Lilias M.
This new cover is far superior to our…
This new cover is far superior to our old cover. It’s lightweight, yet sturdy. Was easy to install and fits perfectly. Good communication overall and we would highly recommend!

Hot Tub Cover Spot is a leading U.S.-based provider of custom hot tub covers and spa accessories. Since 2008, the company has delivered tens of thousands of spa covers nationwide, and has grown into one of the largest spa cover retailers in the country.Hot Tub Cover Spot serves both residential and commercial markets, offering custom-fit spa covers for standard and oversized hot tub models. A full range of accessories, including cover lifters and caps, is also available through our online store. The company provides a three-year limited warranty on all covers and offers LTL delivery across the continental United States.
Hot Tub Cover Spot (hottubcoverspot.com) has 82 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Home Improvements · Seneca, South Carolina
Excellent

Home Improvements · Lancaster, South Carolina
Excellent

Home Improvements · Spartanburg, South Carolina
Excellent
Home Improvements · Seneca, South Carolina
New
82 approved reviews, newest moderated first
Lilias M.
This new cover is far superior to our old cover. It’s lightweight, yet sturdy. Was easy to install and fits perfectly. Good communication overall and we would highly recommend!
Terrance W.
Very good tub cover, fits perfectly and we really love the sky-blue color. The shipping worked perfectly, although the shipping company's webpage for setting up a delivery time did not work for me. The trucking company called, delivered quickly and the driver was great. Communication was excellent.
Eric W.
The product was not produced in compliance with the established design specifications. Hot Tub Cover Spot operates strictly as a distributor and disclaims responsibility or liability following receipt of payment. If you are looking for a transactional relationship, use them, if you're looking for great customer service and long-term relationship, shop elsewhere.
Response from Hot Tub Cover SpotMar 9, 2026
Hi Eric, We appreciate your feedback, and just wanted to provide the full perspective on this issue for clarity. As we had previously discussed, your cover was in fact produced to the specifications that you ordered; specifically, the Full Length Steam Stopper you purchased was installed, and although it did look different from the stock photos on our website, we verified multiple times with our manufacturer (via the photos you sent) that you received this upgrade. Your credit card company also agreed that you did receive the upgrade, as they ruled in our favor in the dispute you subsequently filed. In the broadest definition, a "transactional relationship" could be applied to all business, but we do place a high value on customer service, customer satisfaction, and building lasting relationships with our customers. We pride ourselves on not being a "take the money and run" kind of company, and if an error is made by us or our manufacturer, we gladly and often provide replacements products or compensation to our customers, even at a loss. In your case, no mistake was made - you believed that you didn't receive the Full Length Steam Stopper upgrade, and in good faith we investigated, gathered evidence and spoke with our manufacturer at length to confirm you received the upgrade. We kept you informed throughout the process, even when you disagreed with the outcome. To us, good customer service means that even when we and the customer disagree, we continue to maintain open communication. We are sorry that you were unhappy with the outcome, but we have ensured you received the product you paid for, and we kept you informed throughout the process. We hope you enjoy your new hot tub cover, and that it serves you well for many years to come. Best regards, Mike Smith Support, Hot Tub Cover Spot
Mike M.
Got my new spa cover from Hot Tub Cover Spot and everything went great. The cover itself looks great, I love the Weather Shield material and look and fits nice and it was the best price than the local spa shops in town and online. The delivery was also much appreciated as they carried it all the way into my back yard. The customer service and owner have been excellent as they provided great communication on lead time, delivery and checking if the order went well even after delivery. Highly recommend!
customer
I am extremely satisfied with my experience with Hot Tub Cover Spot. Specifying and ordering my cover was very straightforward on their website. It was part of my reason for selecting them initially; It was very clear what I was ordering - in particular dimensions and the fold orientation were clearly defined. The cover quality and fit is excellent, and delivery was very efficient and well within their scheduled time estimate. Their pricing is competitive. I also have to commend their outstanding customer service: My cover had a non-typical fold dimension, so they proactively reached out to me to confirm that is what I wanted, and they also responded immediately to my online inquiries.
Matt B.
We just purchased a new hot tub cover from Hot Tub Cover Spot. I built my own hot tub and needed a custom, oversized cover. I explored multiple local companies and different online companies and no one could help us with our request. Mike immediately jumped on it when I contact him and ran through the options that I had. We decided on a 3 panel cover that is 112" x 103" - its really big! He worked with me through every step and the end product is such a great cover! Its easy to lift and maneuver even with it being so large, it fits perfect around the perimeter of the hot tub with the tie-down straps in the correct locations, and we even designed a cut out so the cover would sit flush because of the topside control panel. I would highly recommend Hot Tub Cover Spot to anyone! Thanks so much, Mike! Matt from Colorado
Phil D.
On-line ordering was straight forward though I would have liked the option to enter my Hot Tub info and have the size selected for me. Lots of options. I was notified of order being started and when it was shipped. Shipping time was only 2 weeks but I think being in Dallas helped. Cover arrived undamaged. The dimensions matched what I ordered and it fits my hot tub very well. We like the look and the quality. Have had it for about a month and we like the look and the quality. It is very nice have a non-water logged cover that is much easier to open. Cost was less than quote for original Hot Spring Spa cover and I think the design is better. Highly recommend this company.
Steven W.
Great and timely communication during ordering, production and delivery.