HotelsinamericaReviews of hotelsinamerica.com

Charged an additional $81 for 2 nights at a Holiday inn in Kentucky. Found out when hotel receipt did not match up with credit card statement. Also found out they are based in Olympia Europe. I cannot support this 3rd party, their are too many legit U S. based companies. Sometimes it's as good or better to book directly with the hotel.

If I could give a 0 I would …I accidentally booked the wrong date and the way would not change the date for me. I will never book with them again.

Scam website. Stay away! Very deceptive website designed to trick you into buying a room at the wrong date and then they won't refund or modify.

This company is terrible. I booked a King room and they sent the hotel incorrect information saying I booked a Queen size Handicapped room, which I did not. I requested to be moved to a King room and the hotel charged me extra. I asked for this amount back from the company and they have not been true to their word or easy to work with. They said they would give the refund and then they said they would not. I also submitted BBB complaint.

Website was janky. Refreshed the first time I tried to submit the booking form and the date changed from July to November and the refresh must have unchecked the box to get a refund, but I doubt they would refund even if I had. Failed to get my money back through paypal and currently going through a dispute with my bank, but hotelsinamerica are professional scammers and they have their ToS to legally back their sleazeball tactics. $120 down the drain and they never even sent me my hotel confirmation anyway, so I don't have any booking info. Just a hopeless feeling watching evil scammers beat you down and nobody is out there to help the consumer. Edit (25 Nov 2024): I was able to get a refund through my Chase bank after Paypal sided with the scammers. I hope banks and other financial institutions halt doing business with companies like this. I've read through some of the newer reviews and it looks like others have experienced what I went through. I'll be surprised if this company is around in a year.

very deceptive company. This past week i booked for one nite and this company charged me for 2. within the hour they sent me my confirmation is when i immediately contacted them, within the hour of booking. They didn't want to correct the problem and i am looking at it as clear as day. i was charged twice the amount intentionaly. i am going thru my credit card company now. Stay with sites that you know.

I have booked several times for rooms at Drury and Holiday Inn with no issues. My reservation at Sure Stay Hotel by Best Western (660-584-3646) didn't go as well. The non-smoking room was not available and the hotel was sold out. The manager at Sure Stay cancelled the reservation in front of me and showed me the completed cancellation. I requested a refund from hotels in America. I sent in their forms and proof of my having to stay at Super 8. Hotels in America now refuses to issue a refund claiming that their "travel partner" didn't cancel the room. They can call the manager at the hotel who will verify that the room was cancelled. I just called them today. Now I will dispute the charge with my credit card and prove that the service paid for was not provided, that the hotel cancelled the reservation, and that Hotels in America is being dishonest in their response to me.

I booked a hotel with hotel in america website. After I arrived at The hotel, The hotel manger inform me she couldn't find my name in their reservation list, so I was tired and I booked directly with the hotel and start calling hotels in america their customer service they claimed they did the reservation I asked for supervisor and I asked the supervisor to call the hotel Manger directly to confirm my reservation I was infront the hotel manger when she inform him she didn't have my name on the reservation list, then the hotels in America supervisor apologized to me and assured me it was a mistake in 72 hours I will get my refund. After 72 hours no refund he ask me to give him another 72 hours, today I recieved an email stating our parteners declined to give you a refund. Reading a lot of reviews this is what they do scamming Americans from India. I wish the US government protect its citizens from scammers from India not to use the Google travel websites to scammed Americans. Their trick is they will show you $10 difference from most of a well know travel websites like Expedia, Travelocity.... Stay away from them ........