HotelReservations.comReviews of hotelreservations.com

This is a scam. Over $100 in service fees, and everything nonrefundable.

I made a reservation through reservations.com and was charged other charges that were not authorized on my credit card prior to checking into the hotel. There was no invoice or explanation for the additional charges. The charge for the hotel room booking was separate and agreed to. Both charges appeared on my credit card prior to checking into the hotel. I'm disputing the charge and taking this to media.

Total SCAM, though I was booking with no fees, they charged me $70 plus the room was over $100/ night more than the hotel would have charged. This should be illegal!!!!!!

I too had a similar experience to other reviews. I have read about this site. I honestly thought I was booking through Hotels.com, which is a very reputable site and I always book through them but somehow I got redirected over to this junk site. Like the other person right before me was charged an additional $67 for the night. The hotel I am staying at is only $122 a night before tax and these people charged me $189. I called and spoke with Andrea and she said she could not do anything about a refund for the difference and promised to get me a supervisor. Is 11pm at night and of course all the supervisors happen to be in a meeting…hmmmmm??? I have not heard from the supervisor as of yet, but I am tired of being taken advantage of. All 3rd-party hotel sites are supposed to give you better rates than the hotel. That is why we go to third-party sites. I want my refund and then I will stop making a big deal about this. But until I get my refund, I am going to continue writing bad reviews about this place because I have never had a third-party site charge me more than the hotel itself 😡😡😡😡😡😡

Calling from Canada, making a reservation for a hotel in Canada. At no time did the fraudster indicate the reservation would be in US$. I always immediately read the confirmation email. Called back instantly. I had to harass and harass to get it reversed. Called the hotel, I was about to be grossly overcharged. They indicated this site is a 3rd party booking through Expedia. They issued a refund, short $50. I am still harassing them for an explanation or the amount. I can't post this without a star. 1 star is over-selling their service. They are scammers. Don't ever book with them. I am working with Visa regarding this booking agency.

Hotel Reservations. Com booked a 2 night stay for me in Sunnyvale, Ca, but after I could not make it and had cancelled with the hotel , they refushed to reiburse my $518.14 card charge . I have tried several times with both the hotel and Hotel reservations. Com only to have each other blame the other one for the problem. I want a refund from this compain and I warn any future travelling people trying to book a room through them NOT to use this service. Reservation number: # 914-8399-458322 made on 3/24/ 2023 Rolliun Robeets 435-828-8794

If I could give 0 I could. This is a ripoff scam site. I can't believe hotels do business with them. They will tack a giant booking fee (like 6 $60 for one night). SCAM SCAM SCAM

They ran my debit card 3 times. Tried taking 109.80 2 times but the first time it was declined because she told me it was declined. That was the last of my money each time I called for a refund they told me different hours as to why they can't send me to a supervisor and now I just want to take them to a media. Me and my friend are now on the streets in Seattle and no food to even eat we have no idea where we are and how we are going to get help because this company took our money and won't give it back