HotelReservations.comReviews of hotelreservations.com

I had a very similar experience with this company. Charge in USD but don't show it until you get a receipt. Also received a fishing scam call shortly after booking from an Expedia affiliate (reservations.com is an affiliate for them) and they had all of my booking information. Called their support about it and the rep kept calling me by a different name and being totally unhelpful and refusing to look into why my data was shared with a third party or where the security breach occurred. They did keep offering to cancel my booking which is no help because the bookings are non-refundable. WORST CUSTOMER EXPERIENCE EVER. NEVER USE reservations.com

Deceitful company that hides extra charges and disguise as the hotel that you would like to sty. WAY more expensive that other websites. It merely books through Expedia and charges you extra.

customer service was lame. Did not provide the refund still charged me anyways, I ended up paying the hotel twice. I would never use this site again - straight up rip off.

I was booking a room with the Paramount Hotel in Oregon and thought I was in the hotel site because the link said theparamountHotel.reservations.com. Unfortunately the site is actually reservations.com. I had no intention to book a room through them. I was tricked and my credit card was charged $14.99. This is a rip-off!

EliasB&B.. We had a min family vacation and stayed at this hotel. We loved the room, breakfast was very nice, and the decor is wonderful. Nice change to the same old boring hotels. More character and lots of charm. Wonderful, helpful and warm staff! Had a great time! We had a Queen Suite with additional bed available in the couch. Kitchen nook was very nice!

The person on the phone lead me to believe I was speaking directly with the hotel, not with a separate reservations company. Reservations booked through this service DO NOT add points towards your rewards! (ie. Marriott, etc) After making the reservation did not actually have a reservation Price was cheaper through the hotel direclty.

Recently, I have booked a hotel through their website. While booking it shows that cancellations is free. Due to unforeseen circumstances I had to cancel the reservation. These people charged $14.99 as service fee. I am NOT sure what are these services. This is a fraud portal. Don't book any hotels through them.

We had a min family vacation and stayed at this hotel. We loved the room, breakfast was very nice, and the decor is wonderful. Nice change to the same old boring hotels. More character and lots of charm. Wonderful, helpful and warm staff! Had a great time! We had a Queen Suite with additional bed available in the couch. Kitchen nook was very nice!