HospitableReviews of hospitable.com

SmartBnB has been fantastic! The service has allowed us to be the most responsive hosts we can be because of the automation. In part because of that, our guests have had wonderful experiences.

I started using Smartbnb to gain more time, increase my efficiency and reduce my stress in having to respond to bookings and enquiries myself. Also with messages from people in different time zones I know it will have responded automatically in the middle of night which is great. You can set up the system to generate messages to guests at multiple properties at certain times before, during and after a stay. It can even send a notification to your cleaners of a new booking for them to put in their schedule. In summary the service from Smartbnb is invaluable to my operation.

I adore SmartBnb. I did my research and looked at other companies before deciding to stay with Smartbnb. The automatic messaging for accepting reservations and sending communications to booked guests is fantastic, and has lots of extras such as images, and different languages. The ability to send reviews on the deadline date is genius, and messaging for reviews can be edited from the program which is super convenient. Very helpful is the ability to see my competition and their rank. Love this program. Smartbnb, please keep up the good work. You are doing what no other company out there has managed to achieve.

Before listing my property on Airbnb, I researched what was available to help me be a responsive host. I read about Smartbnb on airhostsforum.com and signed up for a trial period before going live with my listing. I edited the provided automatic messages to fit my situation, used available smart codes, and created custom codes to provide important information to my guests. Being a new host, I had no idea what to expect as far as the process once there was an inquiry, instant book, or request to book. I had messages ready to go on smartbnb and within 40 minutes of listing, my first booking took place and the messages that were thoughtfully created during my free trial period were automatically sent. It's been just over two weeks, I have 7 bookings, with almost no extra time spent with the initial guest communications. Market reports have helped me fine-tune my pricing and heartbeats lets the prospective guests know my listing is up-to-date. I'm glad I subscribed to smartbnb. When I'm sleeping, I know it is taking care of business for me. It is well worth the subscription fee for the amount of time it saves!

It is useful but honestly I didn't think was worth the cost for me. I'm just a 1 cabin, family owned & operated business. Once I seen how I compared to my competitors, I eally didn't have any more use for it. Overall it is a good product though.

Super simpel and easy to use

Smartbnb is terrific platform if you only use Airbnb - The automated messaging is a must-have for all hosts. Never again will you have missed inquiries, Smartbnb answers all inquiries instantly, which keeps your "response" rate at 100%, I highly recommend Smartbnb to all Airbnb hosts, especially ones who host more than one property!

Really useful tool to manage your Airbnb messaging Removes the need for repetitive messages and also maintains engagement with guests Would recommend