Margaret
Great hosting tool
Great hosting tool, makes my life a lot easier with automated messages.

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Margaret
Great hosting tool, makes my life a lot easier with automated messages.
Joe P.
Exceptional service. In a sea of software for short term rentals Smart Bnb is a top "must have" to run an efficient rental. It help me better inform my guests, cuts down dramatically on messages both leading up to a great guest experience and 5 star reviews.
Nancy M.
We love SmartBnb - It is a big part of our success in communicating with all kinds of travellers over 3 years. It simplifies the work of booking our 2 STRs in so many ways - automatically responding to inquiries and requests, detecting gaps in profiles and sending messages during the guest’s stay. We used the templates and “macros” provided, but personalized them so they were perfect for use. SmartBnb gave use a consistent edge over the competition in timeliness and organization. We were able to “set-and-forget” which allowed us to get on with life. With the metrics feature, we could compare pricing of other STRs in our area instantly. Pierre is a remarkable human and his crew are very approachable - no problem is too small. I love that they have proactively pivoted to a new venture Footloose. SmartBnb and everything you can do with it, is so worth it.
Manasa G.
This is a great app to automate our airbnb messaging for check-in, checkouts and reviews. We have been using this app since 2 years now. Great customer service with quick responses and they let you pause the subscription whenever we were out on vacations.
Adeel A.
The best product out there in the market today for automating your communication. The AI is superb and superior to competitors in the market. Love the new tools, specially the metrics!
Nina M.
Smartbnb makes running our Airbnb so much smoother and easier. What would life be without it :-D
Rafael T.
Great AirBnb messaging plataforma
Stingray V.
Smartbnb is the program you need to message all guests on Airbnb and VRBO/HomeAway. It even closes out dates for you on the other platforms.