HospitableReviews of hospitable.com

Highly unethical. They had a price change for new customers last year. My credit card wasnt working and I wasnt able to update it, my subscription stopped which is understandable. That was on a saturday, when on the Sunday I was able to update my credit card again, they did allow me but the subscription price increased with more than 15%, I contacted Hospitable and they didnt do anything about it. They said its a new subscription and stuck to it. I then heard similar stories in Facebook groups from owner hosts that Hospitable had suddenly massively increased their rate. It was wrong, and feel being treated wrongly especially as I am not in control of the situation in any way and they took advantage. While reaching out for sure, I was expecting courteous decency and that was completely lacking. Not only did I not like the unannounced unexpected price hike, the way they handled the situation made me feel very unsupported and created distrust towards Hospitable. And when I read similar situations from other hosts I knew it was time to find another solution.

Hospitable is a forward thinking, always improving, innovative charm. The entire company is a host-centric delight to work with and the software solution is highly effective at allowing hosts to pamper their guests without the drudgery of repetitive tasks. Recommended to all short term rental hosts and managers.

Super easy set up. Integration is powerful, seamless and helpful! The features are very helpful and it made managing multiple platforms very easy! Would definitely reccomend.

This platform makes operating my short term rentals a breeze

We’ve just received an email from the CEO to say they are putting their prices up - for us, this equates to THREE times what we are paying now. Their reason is that they have invested a lot in AI. We have automated responses for all our messaging and wouldn’t use the AI function. I fully understand incremental price increases, but an increase of this magnitude in one go is totally nuts. We’ve decided to take our business elsewhere.

Hospitable is user friendly. I am new at this industry and was not formally trained on Hospitable. I was able to figure out the website pretty easily. That is helpful when you have many tasks going on at the same time. The AI suggestions on responses takes the second guessing out. I never thought I would like the use of AI but I found it made my time more useful. Automatic responses give you relief that you are not missing anything as well. I would recommend Hospitable to anyone!

Run run run!!!! Very rude I am a cleaner for this company and they treat me like I am the cohost they try to make me do everything. Meanwhile they do nothing. Why not cut the middleman out and pay the cleaners to do everything? cut the middleman out. might as well because we do everything for this company and all they do is complain and yell and Put all the work on the cleaners I had Sanjoy as a co host rep to assign me houses. Very lazy and rude leaves all the work on me as the cleaner They never seem to visit the properties and when the guest complain about poor quality sheets, and appliances they blame it on the cleaner sanjoy had a house where the vacuum was giving issues and instead of going to the property to check out what the reason was he threw out the Dyson that was perfectly fine and bought a brand new vacuum.The job of a cohost is to make sure that the home is being maintained and also at five star status for all the guests to be able to enjoy. They carry poor quality sheets, one star quality pillows, and they expect the cleaners to do magic. They don’t have a proper garbage disposal plan they expect the cleaners to take the garbage with them after all the guest leave they don’t give any proper rules for the house, which concludes the home to become rundown after each guest leaves.

Hospitable has made managing my multiple short term rentals a whole lot easier.