Horizon Hobby is listed under Hobbies.
Horizon Hobby (horizonhobby.com) has 523 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing523 approved reviews, newest moderated first
Mike B.
Mostly i like there product but this scx 10.3 is a joke trying to get parts just to put a servo together will never buy again traxxas trx 4 will be got soon as i sell this scx 10.3 been on shelf for 3 weeks now being told till end of may what a joke !!! If i could give a negative 5 i would !!!
Shadow
This company is a complete joke. They cater to internal customers over USA customers and disabled veterans!! I had a min order and they refused to deal with me for my customer no hobby store around my whole area!! Jow Ballard is a joke and does not follow his own rules of the company
Reinhold G.
Es gab zunächst das Problem, dass eine Lieferumfang-Beschreibung des PNP-Modells auf der HORIZON-Hobby-Website fehlerhaft war. Es fehlte der angegebene Empfänger. Er wurde analog dem BNF-Modell nachberechnet + geliefert. Er ließ sich aber nicht binden. Weder in der Doku noch im Web fand sich Hilfe. Umso mehr jedoch beim HORIZON-Hobby-Service. Vorbildliche Email-Korrespondenz. Umgehender Rückruf mit nochmaliger Email plus Doku-Daten. "Damit wurde ich geholfen!". Wunderbar. Danke! R.G. in G. - NUN MUSS ICH JEDOCH ALLES POSITIVE ZURÜCKNEHMEN!! ICH WERDE HIER NIX MEHR BESTELLEN. Nachdem ich besagtem Service-Techniker namentlich ("z. Hd. von Herrn ...") einen neuwertigen Akku zurückschickte, der sich bei der 2. Laden (zuvor 1 x geladen und in Storage-Ladung aufbewahrt) nicht mehr laden ließ (ständige Connectionbreak-Meldungen, sprich interner Defekt), geschah gar nichts. Null Reaktion! Einen neuen Akku sozusagen verloren... Das geht gar nicht... Ich schließe mich der (Negativ-)Meinung aller anderen Rezensions-Autoren an... leider.
Roy H.
Purchased an ECX temper gen2 from a hobby store during a recent trip and a couple of batteries into it (first week of ownership) the front right axle pin disappeared rendering the crawler to a 3x4. After contacting customer support, Wayne shipped out a replacement part within days. Back up and running and enjoying the truck a lot. Great turnaround great service. Thank you.
Nilrax F.
They are one of the best websites I've ever seen and bought off of
Gary G.
Would rate lower if I could. Been buying horizon products forever and whenever theres been a problem they've never been there to support their product. Today I called about a discontinued plane that I bought a few years ago. They still carry parts, but won't replace the "flawed in manufacturing " part without the original sales reciept from three years ago.(which of course I no longer have.) The aircraft is a Carbon Z Yak 54 as3x and I paid around $500 for it when i bought it and just assembled it now. Only half of the aileron hinges are glued in and the ones that are glued now need to be removed to get the not glued ones in. This is the quality you get for $500! I have about 25 airplanes and 2 radios from these hucksters. I'll now buy from HK or anyone else only. If Horizon is the only one that has it.......... i don't need it! Save yourself some money and frustration and buy from anyone but Horizon.
L1neR
Support hilft überhaupt nicht. Bekomme nichtmal ein 2€ Plastikteil kostenlos, welches von Werk kaputt war
Johnny C.
I bought a new transmitter from them that could not be programmed with an apple computer. There was no indication of this in the description. I wanted to send it back and spend another 120.00 for a different transmitter and they refused.😆
