Horizon HobbyReviews of horizonhobby.com

They sent me a tracking number that took me to usps tracking..usps never received the package and said it was an invalid tracking number..I never received my package and can't track it..what a bunch of idiots at horizon hobby..it been two weeks and they won't tell me where my package is..Shop at Amain hobbies..real people, no chat excuses and you'll get your order..I called my credit card company to deny the charges because nobody knows where the item is..

Horrible customer service and impossible to get in touch with an actual person

I've been shafted twice by this website I've placed a order two different times and its like thanks for your purchase but never arrived and then they tell me its on back order and I waited over a month before finally canceling my order

Wir hatten einige Sachen bei Horizon als auch bei Amazon gekauft welche Fehler enthielten. Bei 2 der Fliegern fehlten Teile. Trotz mehrmaligen Kontaktversich an die Frima Horizon erhalten wir "keinerlei" Resonant. Niemand antwortet uns. Eine Servie Telefonnummer gibt es nicht. Man kann nirgends anrufen und auf Email stellt sich Eflite / Horizon tot.

Unterirdischer "Service" um Sachen zu klären die der Versender zu verantworten hat. Tel. schöne Ansage, dass der Kundendienst nicht besetzt sei. Auf Mails erfolgt keine Antwort mehr. Und dann kann man Wochen auf Rückerstattung hoffen. Definitiv bestelle ich da weder nochmal was noch kann ich eine Empfehlung aussprechen. Höchstens Finger weg...

I have bought 3 RC airplanes from HH. 2 have had serious problems out of the box. The Super Timber had warped wings. Getting HH to cover it was like pulling teeth but they did replace the wings (without graphics). I got them 7 months later. Turbo Timber Evo was a trainwreck from go. It took off, flipped over and crashed hard. Since it is past 30 days they won't do anything. Do yourself a favor and avoid Horizon Hobby.

I pre-ordered an Aston Martin Scale model months ago . A message came through a week ago that the package had been delivered but I never saw somthing arriving . Tried to mail Horizon but to no avail , unreachable and no reply . Tracking says it's been delivered so no appeal possible. Money lost. What a scam ! Do not buy from these guys , non-reliable site !

Excited for a Fresh Start with the Night Radian 2.0m BNF Basic I’m genuinely excited and eagerly anticipating the arrival of my brand new, high-quality Night Radian 2.0m BNF Basic motor glider. Reflecting on my journey so far, I realize how much I’ve learned since first diving into the RC flying hobby. When I was just starting out, I didn’t fully understand the differences between the various versions available, and I accidentally purchased the PNP (Plug-N-Play) version of the Night Radian back in October 2024 from Horizon Hobby. At the time, I didn’t realize that the PNP model doesn’t include a receiver—and, to make matters more complicated, I didn’t even own a Spektrum transmitter! In my efforts to get airborne, I ended up salvaging an AR637TA receiver to make it work. Unfortunately, my inexperience caught up with me, and after a particularly rough crash, I had to part ways with that first glider just yesterday. The experience was a tough lesson, but it’s also made me even more enthusiastic about starting fresh with the correct BNF (Bind-N-Fly) version this time around. Now, with a better understanding of what I need and a renewed sense of excitement, I’m truly looking forward to enjoying the hobby with a top-notch aircraft that’s ready to go right out of the box. Here’s to new beginnings and smoother flights ahead! Sincerely, Joe Todaro Friday, July 4, 2025