Horizon HobbyReviews of horizonhobby.com

It’s so sad I grew up financially restricted and I could not afford remote control aurokanes . So now build them for people and my payment is equipment and materials to simply build More!

I had a charge to show up and contacted this bunch. I got to chat with Michael D, who had to be the rudest person I have ever dealt with in any customer service. I am sure I wasn't the friendliest either, especially when he kept saying, as stated above in my chat. Horizon Hobby, if you want to keep business, I hope you will look at the chat or contact me and let me send you a copy. As far as I am concerned, he cost you a customer due to his smart mouth.

Im Scott Dowda I mentioned my full name, cause I want this organization to know. On one hand, Horizon Hobby is freaking pretty awesome on the other hand .I havee been a loyal customer to Horizon Hobby for years have spent thousands of dollars with them, God forbid you place a wrong order contact them within two minutes of that order asking them to adjust it their best answer they have not shipped the items obviously is they cannot however when I receive the item, I can spend the money to have it shipped back to these assholesI will this one time. I'll never have that problem in the future could go yourself.

Eine Turbotimber Evolution 1.5 PNP und 2 Spektrum 4S Akkus bestellt. Das erste Paket mit der Turbo Timber konnte aufgrund falsch übermittelter Adresse nicht zugestellt werden (obwohl in meiner PAYPAL Zahlungsbestätigung die richtige Adresse angezeigt wird) und es wurde direkt zum Absender (Horizon Hobby) zurückgeschickt. Das 2. Paket (die Akkus) hatte auch eine falsche Adresse hinterlegt, konnte ich aber dank der DHL app in eine Packstation umleiten, da ich dann schon wusste, was sonst passieren wird. Mir wurde von Horizon Hobby bestätigt, dass ich mein Geld für die Turbo Timber zurück bekomme. Das ist aber bis jetzt, 2 Wochen später, immer noch nicht passiert, obwohl ich bereits 3 Mal per Mail darum gebeten habe. Auf meine letzte Mail mit Fristsetzung auf Zurückzahlung habe ich nach 24h keine Antwort erhalten. Ich gehe momentan davon aus, dass ich mein Geld nur über meinen Anwalt wieder bekomme. Das war mein erster und letzter Kauf bei Horizon Hobby.

I ordered an item that said in stock and then all of a sudden it's on back order because someone was as the customer service guy said quicker on the mouse it ruined a birthday it ruined my day then he had the balls to tell me that it's a super expensive to have software that live updates the inventory bullshit it is. I will never shop there again they don't care about anything but money No one even sent me an email to say it was on back order they just left me in the lurch

Absolutely insulting and ridiculous shipping. On the website and at checkout Horizon Hobby outlines 3 to 5 days for their shipping service include in the purchase. No where do they clearly disclose that it can be up to 20 days for an order to arrive after they shipped it because of their cheap service contract with FedEx. Beware.

Ive been a dedicated Horizon Hobby and spektrum user, have spent thousands of dollars to support my hobby Thru these two companies. I have a NX10 that I screwed up in updating and file transfer. I sent it in and they fixed it and turned it around in 5 business days. I received good communication and dealt with a man named Craig. Really happy with this guys

Køber en spektrum oplader, oplader en gang og da jeg skal oplade igen virker den ikke Den bliver sendt tilbage, de erkender den er defekt og jeg skal have en ny, derefter går der næsten 5 måneder før jeg får en ny lader uden adapter eller noget andet, så må vi ses om der går 5 måneder igen, det er sidste gang jeg køber noget af dem