Eric
The employee came out and couldn't …
The employee came out and couldn't figure out the problem with our tankless water heater. He called Winthrop supply for some advice. I agreed to almost $800 worth of work because "it had to be done to fix the problem" and when done we still had the problem. I called the manufacturer of the Tankless Water Heater, took some photo's and within hour they recommended a fix that cost me less than $10. Paid a handyman to install it and when done the total fix was about $50 because I didn't want to go up on a ladder. Had I been willing to do it myself it would have been the $10...

