Hope Health SupplyReviews of hopehealthsupply.com

I ordered my masks on Nov 28,2021. I received no confirmation that my order was received. This should be automatic. I checked my bank account and saw that they had already billed my account. That's the first thing that scared me. My account was billed before the items had shipped. I emailed them and they said that my order had been received and that they were working to get it shipped. When I had not received them by Dec 13 (over two weeks from the time of my order) I emailed them and heard nothing back. I emailed them everyday that week asking where my stuff was and heard nothing back. The masks finally arrived on Saturday Dec 18th. That's 3 weeks after I ordered them. I'm no expert but the masks seem fine. The problem is that this is a terrible company with terrible customer service. I will not be purchasing from them ever again.

I ordered a box of 30 KN95 Protective Face Masks for $54.99 plus tax and they are very small & the ear loops are so tight & painful on my ears that they aren't wearable. They're made in China & are poor quality. I'd love to return them & get my money back, but I'm not hopeful that it will happen after reading the reviews. I just bought KN95 face masks at my local ShopRite that are of fine quality, great ear loops & very reasonable.

I have never been so scammed in my life…. DO NOT ORDER from Hope Health Supply. It is a scam.

I ordered their 15 pack K95 masks for $30 and paid $15 for 2 day shipping. It took a week for them to ship. And then they wrote to say the masks were not FDA approve and THREE WEEKS LATER they sent replacements. When I called I was told someone from customer service would call me back. No one did.

Ordered and paid for KN95 masks. They shipped us junk that visibly was not Kn95s, did not have the regulatory code printed on them, as is required by the Chinese govt. regulator, and so on. We emailed them demanding refund, they responded with false information about these masks and their origin. Since then, they don't respond at all. Obviously, we're not getting our money back. These people are frauds, shipping whatever junk they can get their hands on. Do not buy from them. They will cheat you.

I think the positive reviews are phony. Terrible product. Mad at myself for getting these. Waste of money.

This company does false advertisement. Will not buy from Hope Health supply again. Masks poor quality and made in China.

I ordered three ply surgical masks. When they arrived, the masks were one single layer. I contacted the company three times (and sent photos of the defective product) to receive a refund or a replacement product, and they would not allow a refund or replacement. This company is fraudulent!