honiture.comReviews of honiture.com

Tengo un robot aspirador G20 comprado el 3 septiembre de 2023. Ha dejado de funcionar la batería, ya no carga y, por lo tanto, no lo podemos utilizar. Es imposible ponerse en contacto con el fabricante, por más que envío correos no obtengo ningún tipo de respuesta. Al final, te compras algo "barato" (139 euros será barato para un robot de este tipo, pero sigue siendo una cantidad de dinero que no me sobra) para que cuando te pase algo, no obtengas si quiera respuesta por parte del servicio técnico.

Only wish I had read all these reviews before I purchased a S14 vacuum cleaner from them. My cleaner which is only used once a week after only 18 months is now unusable. Messages to the company go ignored. I suppose I will have to put this down experience. I will be more careful on the purchase of a replacement.

1 star is the lowest review that they can get? Seems like my 1 star review will actually can increase their total score which is exactly how low is supposed to be. If you are here on trustpilot willing to get one of their products, just don't. Vacuum Cleaner broke after few months, but it has warranty right? Trying to get in touch with them for few weeks now and nothing happens. They only have an online form that you complete but nobody is actually reading or answering. So if you still buy from them, pray that your product will last otherwise your warranty means nothing (but from other reviews I can see that other's products didn't last either)

Servicio inexistente, les mandas mensajes y nada. Tengo hace tres años el Robot aspirador Q5 y desde que realizaron la última actualización de la app no es posible configurar la Wifi porque el citado modelo no lo han incluido, envio mensajes al soporte tecnico de la app y el servidor me dice dirección inexistente y el servicio técnico de Honiture no se digna ni a contestar, por lo que por muy bueno que sea el aparato si no te dan servicio tecnico al minimo problema te quedas tirado. Desaconsejo totalmente la marca.

Honiture provide a rubbish customer service. I had to email several times to several different email addresses before I got a response. When we took the 3 year guarantee we were told that if we write a positive review then we get a free gift (battery, amazon voucher, filters etc) That might explain why there are good reviews on line - because frankly, it's not because they have a good product or after care service. We paid enough money for the Honiture S12 and would have expected it to last longer than 8 months. So far we have had no luck trying to get a refund, they have sent a replacement part but it didn't resolve the problem. Waste of time and money getting a 3 year guarantee. Do yourself a favour and buy another brand. We have been without a working vacuum or almost 4 months now. don't trust amazon reviews. do your research.

A piece has broken off the hoover and only bought it in Oct, no one has replied, I sent pictures, emails and still no reply,don't waste your money,took extra guarantee so that's a waste of money.

Rubbish vacumm, not worth money, dreadful suction, waste of money, DO NOT BUY

I bought a replacement battery for a vacuum from their web site, tracking provided, I waited 5 weeks, it eventually showed it was due for delivery and then it showed as delivered however it was never delivered. Honiture will not respond to my emails or refund my $42.50, absolute crap company. Totally dis-honest company.