honiture.comReviews of honiture.com

The head has stopped spinning, no response to any emails, terrible customer support.

I bought s12 vacuum cleaner. Battery died quite quickly. I wrote 3 times to Honiture customer support and there was no reply. Don't waist your money on their products.

Waiting for response from company. Texted them in November and December, vacuum stopped working. No response. What is next step? Better Business Bureau?

Where can I get an Honiture S12 battery amazon and many others advertise but have not got them

I bought a Honiture Cordless Vacuum S12. The floor brush wheel came off after one year of use. I contacted them, and they sent me a replacement. However, with less than two years of use, the battery died. I couldn't find a replacement, and they didn’t answer my emails requesting assistance. So, first, the equipment’s quality isn’t good, and second, they don’t provide customer support. In conclusion, don’t waste your money on any equipment from this brand. They’re disposable. After a short time of use, I had to send mine for recycling and buy a better one.

Q6 pro acheté en 2022. J'ai remarqué que l'aspirateur nettoyait un peu n'importe comment et après avoir fait 25 m2 il retournait a sa base. Ne sachant pas pourquoi et n'ayant que peu de temps, je nettoyais moi même manuellement. En voulant le réutiliser cette année, il me met sac plein alors que le sac est vide. J'ai remplacé le sac et rien n'y fait. J'ai tout nettoyé capteur etc.. et toujours le même message. Nous avons démonté l'appareil par le dessous mais impossible d'accéder au câblage. Cet appareil n'a pas servi plus de 10 fois et j'ai l'impression d'avoir jeté l'argent par la fenêtre. Je tiens à préciser que j'ai dépensé entre 500 et 600 euro pour une m.... qui ne vaut pas 10€. J'ai également contacté le sav qui m'a dit de lui envoyer une copie de la facture et une video du probleme, chose que j'ai faite mais ils font les sourds muets. Je pense que c'est la batterie qui est HS. C'est une honte de vendre des produits sans valeur à ce prix.

I purchased a G20 Pro vacuum with the understanding that I have a 14 day trial period. This is a month later and I am still trying to get my money back. And they have the vacuum back as of 12-11-24 That is how long it took to get a US address to send it back. Originally I was told to send it to Germany on my own dime. Whick would have cost me around $300 for shipping. Don't buy from this company

We were gifted the Honiture Q6 SE robot cleaner and loved it. Until we needed more vacuum bags. Nothing fits. Tried 3 times to reach Honiture so we can buy bags direct and they don't respond. So we have a $700 vacuum with no vacuum bags. Sent the 3rd request today asking them to contact me on how to get bags. Not optimistic they will get back to me.