honiture.comReviews of honiture.com

Update on review: Honiture only responded once I placed my original review, apologies for my issues with hoover and requested a video of hoover which I promptly sent 5 weeks ago. No surprise that I have had no correspondence since. Please do not buy this product as I have had to spend money on another hoover otherwise I would have been without a hoover for the last 6 months, it would have been cheaper to spend more at the start and buy another brand that would have lasted more than 3 months. Bought X7 cordless vacuum in July 25, the light and brush stopped working by November. Have contacted customer service via email but no reply and no other way to contact them. I now have a hoover that doesn’t work and despite being under warranty no action from honiture. 03/04/26. The reply from honiture suggests I have not tried to contact them, have emailed their help contact twice four months ago with absolutely no response so for them to ask me to do it again is puzzling and due to their lack of response I had to buy another hoover. I do not have any hope they will sort this out.

I bought the G20 Pro and was very happy with the product. I think it's great value too. After 7 months it developed a fault. I contacted Honiture and they were very quick to respond and death with the problem quickly. After sending a video of the fault they arranged for a new one to be sent out and it was received a few days later. The customer service was excellent and I am very happy to have the robot vacuum doing a great job in my house again.

Bought a Honiture S12, at first battery life was good now I have charge the battery 3 times to vacuum my 3 bed semi house. I could get a spare battery, cost £46, but why should I have to endure more expense. So so vacuum with a very poor battery, don't buy one.

I’m really happy with the heat and everything is getting sorted out. I’m glad thank you very much for your help and he was quite good very good and happy with the parts missing than three. The long part the filter missing everything sounds good.

Excellent service when buying a X7 Cordless Vacuum Cleaner which was matched by the excellent performance and pick up ability of the cleaner. When we accidentally damaged the Dust Cup we received first class after sales service with an offer to replace the Dust Cup. We would recommend the X7 Cleaner and Honiture to everyone.

Service client inexistant L appareil n’a pas tenu 6 mois

Bought an x7 vaccum and it has excellent suction and I am very pleased to be able to take the machine apart to clean every part and keep well maintained certainly would recommend over other brands.also very light to use.

Purchased new version in July and totally useless by end of August. Runs for 3-5 secs on very low power then stops with an E1 error. Googling confirms E1 means the main unit is faulty. Used a maximum of 4 times where our Dyson has been used over 400 times with a new battery and filter replacement still works very close to a new one. Wow a response: Honiture please explain why my and others negative customer reviews based on zero customer service and quality of goods are all removed from customer reviews upon your website?