honiture.comReviews of honiture.com

My mum sent back faulty vacuum yet has received no money. Customer service a joke they send emails in German and ask for pictures etc

I purchased this vacuum because it was advertised as a competitor to my Dyson V15. Before ordering, I specifically confirmed that the company offered a 30-day return policy in case I wasn’t satisfied. Based on that assurance, I decided to give it a try. Unfortunately, the vacuum is extremely disappointing. It feels cheap and flimsy, and the suction power is very weak — nowhere near what was advertised or comparable to a Dyson. When I contacted the company (four separate times via email and their website) to initiate a return, I was told they only accept returns on unopened items as their “satisfaction guarantee.” That policy makes no sense — if the product remains unopened, there’s no way to evaluate its performance. This feels like a classic bait-and-switch. The advertising makes big claims, but the product does not deliver, and the return policy is misleading. I would strongly caution others not to waste their money. I have sent several messages to the companies customer service with 0 resolution!!

Sono mesi ormai che provo a contattare l'assistenza su ogni canale disponibile.. Tante mail inviate ma mai avuto nessuna risposta.. pessimi

They can reply to e-mails. sent two e-mails no reply. Vacuum does not charge after only a few months use. very bad product to use, although it looks good, but what use is a good looking product if it does not work? Will advise people, NOT to buy any products made by this company! VERY poor product, Very poor service.

J'ai commandé un filtre qui ne convenait pas à mon aspirateur, j'ai obtenu le remboursement de la pièce sans soucis, merci!

Worked fine for about 18 months, then won't dock. I have tried all of the emails none do I even get an automated reply. No service phone number. Tried several local repairers and all say they won't even look at it as they can't get tech information or spares. Have tried their recommended response.to this one star review. zero answer, no response. mindless idiots. DO NOT TOUCH. I have been asked by Honiture to provide more details. Not sure what they want. Went to Honiture.com website which has 3 email addresses on it. I tried all three, no response from any of them. No phone numbers on the web site Quote from repair man was a local service (Chelmsford) answering a telephone enquiry. They are a mobile service and would have charged a call out fee. They refused to come to a Honiture as they could not get technical information to diagnose the cause of the problem, and even if they could they had no source of spare parts.

j'ai acheté un honiture sur amazon en 2022 ! les premiers mois j'étais ok ! puis je l'ai testé 3 ans par dépit... résultat : puissant au tout débutmais : 1-le filtre ne marche plus, les poussières sont rejetées dans l'air et donc mon sol est crasseux. 2- si je ne met s pas la puissance intermédiaire tout retombe et la puissance max ne marche même plus. Quid pour remplacer les pièces ? impossible puisque sur le site, mon aspirateur balai n'est même plus référencé ! un conseil, évitez de faire confiance aux avis sur amazon :)

Business's who build relationships through caring, should be your only option. Great response time 👍🏽!