Fraser R.
I purchased the Horniture P7 Pro…
I purchased the Horniture P7 Pro Cordless Vacuum, which arrived on 5/2/2026. On first use, the motor stopped repeatedly. I emailed Horniture, no response. On the second attempt, it would not switch on. I emailed Horniture, no response. I have repeatedly tried to claim my money back, but they have not answered any of my emails. Today, 1/3/2026, I emailed Horniture again to claim under their warranty for faulty goods. I do not hold out for an answer. I have a faulty vacuum and nowhere to go to; to get my money back unless there is someone out there who can help.
Response from honiture.comApr 1, 2026
Hi Fraser,We sincerely apologize for the frustration you've experienced. We have just sent you an email from [email protected]—please check your inbox (and spam folder) and we will help resolve this matter.


