DENISE
I had an issue with my vacuum canister…
I had an issue with my vacuum canister and the helpline assisted me quickly and now my vacuum works perfectly!

honiture.com is listed under Appliances & Electronics.
honiture.com (honiture.com) has 570 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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570 approved reviews, newest moderated first
DENISE
I had an issue with my vacuum canister and the helpline assisted me quickly and now my vacuum works perfectly!
Victor L.
I’ve just purchased the P7 Pro Cordless Vacuum for replacing my previous S13 and I have to say that it is a very powerful vacuum, the suction power can help to maintain the floors free of debris in literally minutes. The battery can last much more than my previous one making me feel so happy because you can use it two or three times with one charge only of course it depends on the size of the house so I recommend this brand because of the price and the quality.
Robert S.
Akkuleistung hervorragend Bis auf weiteres alles ok Gruß Robert
richard F.
They compare the Pro 7 to Dyson, it is not patch on the Dyson. The brush stops rotating on short pile carpet in full power. Was supposed to receive 3x Hepa filters Free with package but only received 1x. Customer service don’t even bother to answer emails. Absolutely shocking service.
Response from honiture.comJul 8, 2026
We're very sorry to hear about your experience, Richard. We've checked your order and found that the warehouse did indeed miss sending the two extra HEPA filters. Our customer service team will reach out to you shortly with a solution. Thank you for your patience and understanding. Best regards, Honiture Team
Farhaj
Good customer service. Friendly and detail oriented.
SECURMATIC DI MUCCI N.
per i primi due anni il robot è andato bene poi al primo problema meccanico non ho trovato nessuno che venda i ricambi.Contattato anche direttamente Honiture via mail, ma hanno risposto " Ci dispiace non è disponibile" , Quindi da buttare..
Response from honiture.comJul 6, 2026
Ci dispiace per quanto segnalato. La invitiamo a contattarci direttamente all'indirizzo [email protected] per verificare la disponibilità dei ricambi e trovare una soluzione. Cordialmente, Il team di Honiture
Jaime S.
Customer service was a pleasure to engage with.
Matthew G.
Arrived today and I'm extremely disappointed. The brush bar is really small, the capacity of the dust collector is even smaller! Suction was poor on both eco and standard but when switched to max, the brush bar kept jamming on the carpet pile. It's supposed to be anti tangle but once round the house and the brush bar was covered in hair, no pets in house either. Battery went from 60% to flat in about 5 minutes. Utter pish. Buy another make and avoid this!
Response from honiture.comJul 3, 2026
We're sorry to hear that the vacuum did not meet your expectations. For further assistance, please don't hesitate to reach out to our customer service team at [email protected]. Best regards, Honiture Team