HoneydewReviews of honeydew.com

Signed up specifically for Accutane treatment, was billed on January 18th, and shortly after was taken off Accutane due to mildly elevated labs without being given the option to repeat testing after rest. I explained that heavy training likely influenced the results and requested to continue, but was refused. Instead, they tried to switch me to basic topical treatments that I did not sign up for. I had not used the service and did not receive the treatment I paid for. This felt like a bait-and-switch and very impersonal care. Would not recommend if you are seeking real Accutane management

I've spent the last six days trying to resolve what should have been a straightforward issue: getting a refund and restarting a 6-month membership. The customer service experience has been nothing short of terrible. Response times are excessively long, and every interaction feels like it's starting from zero with no continuity or understanding of the previous exchanges. What really sealed the deal for me was the complete lack of urgency or care in resolving a simple customer request. Six days of back-and-forth for something that should take one email exchange is ridiculous. I've ultimately decided to cancel entirely and request a full refund rather than continue dealing with this level of service. If a company can't handle basic customer inquiries efficiently, I have zero confidence in their ability to deliver on their actual product or service. Save yourself the headache and look elsewhere. There are plenty of competitors who actually value their customers' time. Company buys reviews from people promising discounts. DO NOT TRUST WHAT YOU SEE

Please note that there's an extra 25 dollars fee on top of the monthly/yearly membership for Accutane.On their website, it said "$25/month extra for Accutane management, IF prescribed". I do not believe pharmacists or doctors are allowed to prescribe medication until they've received my second pregnancy test. Yet, I was charged this fee despite being on my iPledge waiting period. When I emailed to inquire, they explained that you will have to pay this extra $25 fee even when you aren't prescribed medication yet, which is contrary to their website. I emailed them to cancel my membership and get refunded. They ghosted me for several days and proceeded to charge me another $25 dollars on January 18th. I called them today (Jan 20) three times, all they did was say that they are unable to hear me and that I should plan to call back.

For the last 7 years I’ve had persistent acne and breakouts, I’ve tried a lot of products including benzoyl peroxide, tretinoin, salicylic acid, and many more with no luck. Finally, my last option was accutane in which I turned towards Honeydew. As of 6 months in my accutane and 7 years of acne, journey I could gladly say I no longer have any acne or breakouts. Not only was Honeydew effective but also affordable, and I’d highly recommend this site to everyone who continues to struggle with persistent acne.

Dr. Spitz and his team are incredibly professional, helpful and caring. Been a client since the start and continue to use Honeydew regularly!

Great service, very convienent. I would like to give extra thanks to Sariah J for her great work.

I'm 29 y.o., with light-to-moderate acne that's very persistent. I'm really tired of topical treatments that don't work and of dermatologists who are scared of isotretinoin. Initially, I was afraid of being rejected because my case didn't look severe enough (I had a similar experience in the past). However, I didn't have time periods with clear skin, really bad exacerbations time to time, and my mental state wasn't good because of it. Now it's my 4th month of treatment, and I feel so stupid that I haven't started it earlier. I haven't had issues with Honeydew yet. (Except once with a minor prescription delay before the holidays. But my coordinator is absolutely great and resolved everything quickly!) My provider helps a lot with managing adverse effects. I don't need to think about the process at all - just make photos, answer questions once a month, and get my pills. The beginning, with urine/blood tests, was a little nerve-wracking, but the team did as much as possible to reduce the stress. Honestly, only my pharmacy makes trouble, not Honeydew. You can't imagine how much better I feel now mentally. And this is entirely to their credit. I wish Honeydew luck; they are doing a really good job!

Really great at guiding me through the whole process and answered any questions and concerns that I had. Really felt like I wasn’t alone durning this process!