Alfred
How attentative the Company Representatives are
Paying Attention to Client Need's
Response from Honeycomb InsuranceMar 13, 2024
Thank you so much for your kind words, Alfred. Great to have you be part of the hive.

Real Estate Insurance Reinvented Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning. Get a QuoteWhy Honeycomb Online Everything: Purchase, manage, and customize your policy online and in real time Top-rated: Financial rating of “AM Best A-” excellent Affordable: The right coverage for the right price - up to 40% saved compared to our competitors Fast and easy: Answer a few questions about the property and get a quote in less than 5 minutes Superior coverage: Tailored coverage to fit your needs as a property ownerInsurance Products Condo Associations Apartment Buildings Single Family Rentals
Honeycomb Insurance (honeycombinsurance.com) has 162 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Alfred
Paying Attention to Client Need's
Response from Honeycomb InsuranceMar 13, 2024
Thank you so much for your kind words, Alfred. Great to have you be part of the hive.
Kevin
Pricing, coverage and ease of use.
Response from Honeycomb InsuranceMar 13, 2024
Hi Kevin, we're thrilled to receive this positive feedback. Thank you for taking the time to share your thoughts!
Harold
Speed of submissions under review could be faster. Often no call back or email back. When its approved, its great.
Response from Honeycomb InsuranceMar 13, 2024
Hi Harold, thank you for your valuable feedback. While Honeycomb is known for timely deliveries, we recognize that we could do better in some cases. We passed along your feedback to our team, and the direct follow-up resulted in a lot of helpful information on where we can improve our producer experience. We’re thrilled to continue our partnership and have you as a trusted Honeycomb partner.
Nic
Platform and staff is great. Coverages are easy to add etc. Inspections need to be figured out. Its sometimes not easy for a property manager to get inside access to a unit. Perhaps give an option to skip certain steps and go back with the data saved. Additionally the time clock should not start for payment, signatures and inspections immediately after binding. It should start at the time of the effective date. In some cases the payment is required before the policy is even active.
Annonymous
Turn around time to get approved is too long.
Response from Honeycomb InsuranceMar 13, 2024
Thank you for your feedback. At Honeycomb, we pride ourselves on having one of the quickest approval turnaround times in the industry. If there are cases where we have not delivered as expected, please don’t hesitate to contact us at [email protected] or 877-415-8901. We'll gladly learn more about your experience, what went wrong, and how we can help address the problem.
Joe H.
From an agency perspective getting a quote is total hit or miss, probably 70% of accounts we submit are declined. Functionality isn't fluid, systems don't work like most companies. For example, customer sends a check, you receive it but won't mark the account paid until the check clears and it appears like you don't even check you just place a 7 day waiting period to post the payment.
Response from Honeycomb InsuranceMar 13, 2024
Hi Joe, thank you for taking the time to leave a review. Your feedback is instrumental in helping us identify areas for improvement, as we are always actively exploring additional ways to streamline and expedite our processes to ensure a smooth experience for all our valued clients and partners. We apologize for any inconvenience that you may have experienced. Our goal is to extend coverage to as many clients as possible, but there are situations where we need to decline certain risks that don’t meet our underwriting guidelines. Regarding payment processing, our current protocol includes a waiting period to verify the clearance of checks for security purposes.
Amy
Great Marketing Rep and easy portal to use
Response from Honeycomb InsuranceMar 31, 2025
Thanks for the wonderful feedback! It’s always our goal to make insurance feel less complicated and more dependable. We’re here whenever you need us—whether it’s a question, a quote, or a claim.
Mark
Ease of doing business for "best-in-class" risks.
Response from Honeycomb InsuranceMar 31, 2025
Thanks for the wonderful feedback! It’s always our goal to make insurance feel less complicated and more dependable. We’re here whenever you need us—whether it’s a question, a quote, or a claim.