Honeycomb InsuranceReviews of honeycombinsurance.com

FANTASTIC SERVICE by JOANNA SANCHEZ !!!!!!

Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "report" was in fact in only to call me a day later to tell us that oops, it's actually not in. Once they get it in the review is in order of receipt. So basically the late adjuster report means there is even later delay in them getting the report back to the insurer. I guess this is why insurance companies take their claims process in house vs hiring a 3rd party.

Michael Riva, Carlos Fuentes and the team are a pleasure to do business with...they stand by their product!!!

Many insurance agents advise their clients to bind a policy based upon their agency's internal algorithms for their own personal profit. I was refreshingly surprised by not only Honeycomb's great policy pricing for small landlords with multi-family properties, I was blown away by the personal interaction. From the very first email I received from Wendy Coleman, she also called me within minutes to go over everything in a human-directed conversation. No chat bots. No annoying customer service reps who really don't care because they're looking at the clock. No phone calls offshored to India or the Philippines. Wendy really cared and it showed. And she really knows her stuff and it showed. As an investor with a diverse portfolio of multi-family, commercial and industrial buildings, my insurance needs are complex. Wendy took the time to listen to my story and to craft a policy that works perfectly for my situation. Not only did I receive more than excellent coverage, the pricing was fair and honest and I saved a ton of money. Not only did Wendy know her stuff, we bonded on a personal, friendly level as well. If you're hesitant about giving your business to an online insurance company - don't be. I just bound my 7-unit apartment building with Wendy moments ago and I hope to have a long and mutually beneficial relationship with Honeycomb for many years to come.

No thing is wrong to be improved

Michael Riva is extremely knowledgeable, friendly, and MOST OF ALL-Responsive. As an insurance agent, clients are often "under the gun", and love to transfer their sense of urgency onto the agent. Michael is a breath of fresh air, and an insurance savior to many. Thank you, Mike! We live to bind another day!

Wendy C. went above and beyond in answering all of my questions about our master policy for our condominium association. Her knowledge and expertise were incredibly helpful in making sure that our condominium building was adequately insured (but not over-insured). Thank you Wendy and Thank you Honeycomb!!!

Most insurance agents push papers. Wendy? She took time to understand my needs deeply—one policy at a time. She didn’t just sell me insurance; she engineered my protection strategy. She listened, educated, and cut through the noise like a pro and educated me throughout. No fluff. No nonsense. The result? Better coverage. Smarter decisions. More confidence and trust earned. Honeycomb is now my go-to, and it’s 100% because of Wendy. If you want an insurance advisor who actually cares—and knows her stuff—she’s the one.