Ashlee
Honeybook's functionality is on point…
Honeybook's functionality is on point for a B2B service business like mine. I love that I can put a custom proposal, contract, case studies, invoice, and payment page together into one seamless process.

HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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741 approved reviews, newest moderated first
Ashlee
Honeybook's functionality is on point for a B2B service business like mine. I love that I can put a custom proposal, contract, case studies, invoice, and payment page together into one seamless process.
Raquel K.
I have used HoneyBook for over 5 years and couldn't imagine doing business without it. Highly recommend for any small business looking to stay organized!
Alicia B.
The response from customer service was so fast and kind! My questions were answered in detail and she made sure that I understood everything she shared. Always a 10 out of 10 with HoneyBook!
Anon
This company is trash. Horrible customer service you have to wait hours for a response from the chat. Chat is the only way to get issues resolved. The agents let 30-40 minutes go by before they respond to your response. They will tie up your money!!!
Response from HoneyBookMay 24, 2023
Hi there! We are so sorry that your experience with our platform and customer service has been unsatisfactory. Please note that while our concierge support team is live via chat 7 days a week, they are not live for the full day. They are online on weekdays (Monday - Friday): 4:00 AM - 8:00 PM PST, and weekends (Saturday & Sunday) 8:00 AM to 5:00 PM PST. In addition to live chat though, you can also email them directly at [email protected] where they are typically quick to respond. We value your feedback on our response times and are working to resolve this. Please reach out to our support team again via chat or email and we would be happy to assist you with any other concerns you have!
Krystal
Honeybook is extremely easy to use and serves all my needs for my consulting business. It tracks all of the correspondence, contracts, payments, etc. As a business strategist, I also love sharing Honeybook with clients and helping them to use a system that help manage daily operations in their business.
Catrina
I love that my projects are organized and flow through stages that make sense. Invoicing, proposals, online payment, templates, and the calendar all make customer service easy. There are some things that I would change. I would like to have the option of a csv file with only online payments for my annual reports, since I use "mark as paid" for payments made in my store. I wish projects could move stages automatically based on actions I choose. I wish I could take reservations for my restaurant through an integration on my website. I wish it was easier to modify invoices and proposals on the app. There are other things I would change, but don't remember it until I'm using that feature. I definitely have made a whole lot more sales simply because of HoneyBook!
Candice
I’m able to do conduct much of my business using their app and I love the payment options.
LaKenya
HoneyBook has become an essential tool in my business! I can't believe how much I have grown and flourished because of its workflows. I've even had prospects compliment me about the ease of reaching out and getting started!