ALMM Services L.
The program is fairly straightforward…
The program is fairly straightforward to use and my clients love the interface.

HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Walnut, California
Excellent

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Sales & Marketing · San Diego, California
Excellent
741 approved reviews, newest moderated first
ALMM Services L.
The program is fairly straightforward to use and my clients love the interface.
CutAboveWebMedia C.
The program is easy to learn and use. Defiantly recommend it.
Exhale Event P.
HoneyBook streamlines the process of keeping up with all of our clients without missing a beat.
Bobbi M.
I can say they have nice support people but that's the extent of the positives. It's simply really poor and gives your clients a poor experience as well. Emails to clients, interfaces and a FOUR page checkout?!??! No way - we'd be having clients leave, bounce and never hear from them again. It's just not user friendly and takes far more work to setup and STILL look poor after a lot of time. Had high hopes....but don't waste your time - we're moving on.
Response from HoneyBookMar 12, 2024
Appreciate your feedback here! We're glad you had a good experience with our support team! But we would love to hear more about your checkout clientflow that you have setup and offer optimization help if you'd like! You can always simplify the "checkout" experience to just an invoice and payment page -- keep it simple for you and your clients! As for additional setup, we try to offer onboarding assistance and setup assistance to all new members so that getting over the learning and setup curve is less stressful. We would love to know where in the process or the system you feel isn't user friendly so we can adjust and provide more educational resources for our members moving forward!
Kevin Williams P.
Helps me run my business 1000x smoother! I always tell my friends about it.
Kelley
it's very hard to figure out, things show up on the invoice that I didn't know were there like the category Wedding showed up on the receipt but I didn't fill that in anywhere and it makes me look unprofessional. I didn't like that I couldn't update the invoice and send it again for the second time, I had to wait. I am not sure if I'll keep this system or not. I don't have time to keep studying it, but I will wait a little longer before canceling and see if I can figure it out.
Response from HoneyBookMar 12, 2024
Hey there! We would love to assist you further in this matter if possible! I'm assuming the category Wedding is maybe coming from the project type that was applied to your project that you sent this invoice out in. That tag is completely customizable and optional. Because HoneyBook is built and intended for all types of businesses, those factors in your account are always going to be customizable on your end! And when it comes to sending any type of files out in HoneyBook, you will always have the ability to edit and resend when needed. If you run into an issue where you are unable to do so, please reach out to our support team so they can take a look because that is definitely not intended behavior!
Alison
So far it's been great! Invoicing has been made easy and knowing where to start.
Sue
I wish I had got Honeybook a year ago! It’s everything I’ve been looking for and more! I can’t wait to use all the tools to improve my client experience and get some time back for myself with Honeybook automations!