Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Eva
May 30, 2024
Return of orderI received my order today and with…
I received my order today and with great sadness my dog Roxie passed away yesterday. The representative from Honest Paws was so compassionate and expressed how sorry he was for my loss. I asked if I could return the item and was told to donate to someone who can use it and gave me a refund. I would not hesitate to use and recommend this company.
Response from Honest PawsMay 30, 2024
We are so sorry to hear that Roxie has passed on, Honest Paws would like to extend our deepest condolences during these trying times. Thank you for your wonderful feedback. If you have any more questions or need further assistance, don't hesitate to reach out. ~Your Honest Paws Family 🙏🏻💖
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Donna C.
May 30, 2024
I really don't know my dog passed away…
I really don't know my dog passed away on the process of me giving them to her
Response from Honest PawsJun 14, 2024
We're truly sorry to hear about your loss, Donna. Our hearts go out to you during this difficult time. We would love to help in any way we can. We have reached out to you regarding this via phone and email. We will wait for your response. We appreciate you for giving our product a chance. ~From Your Honest Paws Family 🤍🙏🏻
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Pat
May 30, 2024
Miriam provided amazing customer service!
Honest Paws calming treats are literally a life saver for our dog, Geezie. In the past we have used both the biscuits and the chews. With the new batch we just purchased, Geezie would not touch the chews. I tried several times and she just turns her head away. This product is expensive, so I contacted customer service and Miriam R. could not have been more helpful! She said she would send a bag of the biscuits to replace the chews at no charge!! I love this company, their product and their customer service.
Response from Honest PawsMay 30, 2024
We're so happy to hear that you and Geezie are loving the treats! We're dedicated to creating products that bring joy to your furry friend. Miriam is also more than happy to help you and we're glad you're satisfied with our service. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. ~Your Honest Paws Family 🙏🏻💖
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Jamie B.
May 30, 2024
Quick response
Quick response
Response from Honest PawsMay 30, 2024
Thank you so much for your review! Remember, we're here for you if you ever need anything or want to share your thoughts. ~Your Honest Paws Family 🙏🏻💖
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Jaymie M.
May 30, 2024
Helpful
You guys were very helpful and listened to what I needed
Response from Honest PawsMay 30, 2024
Thank you for sharing your experience with us, Jaymie! We are so grateful that we were able to help as this is always our goal. If you have any more questions or need help, please don't hesitate to contact us. ~Your Honest Paws Family 🙏🏻💖
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Diana B.
May 30, 2024
Extremely professional business with…
Extremely professional business with excellent products!!!!
Response from Honest PawsMay 30, 2024
Thank you for your lovely feedback, Diana! We're happy to hear that we were able to provide you with good service! If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Your Honest Paws Family 🙏🏻💖
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KIM T.
May 30, 2024
Cat enjoys her cbd treats.
Cat enjoys her cbd treats.
Response from Honest PawsMay 30, 2024
We're thrilled to hear that your cat is enjoying her CBD treats! Your feedback means the world to us! If you have any more questions or need help, please don't hesitate to contact us. Thank you for choosing Honest Paws! ~Your Honest Paws Family 🙏🏻💖
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Pamela M.
May 30, 2024
Gina was so helpful with the recent…
Gina was so helpful with the recent return of your product. She was very quick to respond to my request and process my refund. Although the item did not work for my dog at this time, I would highly recommend your products and especially your helpful employees.
Response from Honest PawsMay 30, 2024
Thank you for your feedback! We're glad to hear Gina was able to assist you quickly and efficiently with your return. While it's unfortunate the item didn't work out for your dog this time, we appreciate your recommendation of our products and our team. If you ever decide to try something new, we're here to help! ~From Your Honest Paws Family 🙏🏻
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