Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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RMC
I had a question about my account, and Gina helped me solve it and gain access to the account. Good work, Gina!
Response from Honest PawsAug 7, 2024
Your kind words mean the world to us. 🧡 Thank you so much for your review and for choosing Honest Paws! We're always here to help should you need anything at all! ~Gina 🐾
Kathi P.
The calming treats work so well . They work within 15 min or so. And double benefit is joint health.
Response from Honest PawsAug 7, 2024
We're thrilled to hear that our Calming treats is making a difference in your pet's well-being, especially in terms of his joint health. Your feedback means the world to us! If you have any more questions or need help, please don't hesitate to contact us. ~Gina 🐾
Birdy
I sent a question a while ago and it took forever for someone to respond and they did so with only partial answers and not all the information I requested. Pls hire someone to answer enquiries.
Response from Honest PawsAug 7, 2024
Thank you so much for your review! We always aim to help our customers, and we are sorry to hear about your experience with us. I wanted to reach out to you personally, however I don't have your email address in this review. Please feel free to email us so we can further help you. ~Gina 🐾
Vicki S.
My dog is terrified of storms so I gave this product a shot hoping it would help. Unfortunately it did not & I did not realize I signed up for renewal subscription until I receive another package & a charge of $85! I have requested the orders to stop. I was willing to give it a try for $65 the first time to see if it worked. If it did, I would reorder but to end up paying $85 for the second order for a product that doesn't work really upsets me!
Response from Honest PawsAug 7, 2024
Thank you for your feedback, Vicki! We are truly sorry that you had this experience with us. I have emailed a couple of times, and I am not sure if you have received them. While we're disappointed to learn that we didn't meet your expectations, we appreciate your honest feedback. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
Beth W.
Finally got to use my points! Fast delivery as well.
Response from Honest PawsAug 7, 2024
This is such good news, Beth! We are so happy that you were satisfied with our service and delivery. Thank you for taking time to send a 5-star review! Your feedback means the world to us! If you have any more questions or need help, please don't hesitate to contact us. ~Gina 🐾
JB
I love Honest Paws. They have repeat delivery, send shipping updates and confirm delivery. The treats are well packed so they come whole, not broken.
Response from Honest PawsAug 7, 2024
Thank you for taking the time to share your feedback with us, JB. We are delighted to hear that you had a positive experience with our service. If you have any further concerns or questions, please do not hesitate to reach out to us directly. Thank you for choosing Honest Paws! ~Gina 🐾
Olga A.
Antonio Jimenez was professional and efficient, resolved my concern and questions within minutes. He was a pleasure to speak with. Thank you
Response from Honest PawsAug 7, 2024
Thank you for your feedback, Olga! We're happy to hear that Antonio was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Chad M.
Honest Paws’ products are always top quality and consistent. Orders are always packed with care, shipped promptly and securely, with email tracking updates. These services are SO APPRECIATED while caring for two 15 year old senior doxies. We’ve been loyal customers for a few years and they’ve NEVER LET US DOWN. From our two Grampies, thank you so much and wishing you continued success!
Response from Honest PawsAug 7, 2024
Thank you so much for being our loyal customer! We sincerely appreciate your business, and your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! ~Gina 🐾
