Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Gerry
Jun 1, 2023
Your customer service was great
Your customer service was great. I was not able to apply a discount code and your Csr took care of it for me. Also the CBD chews seem to be helping with my dogs excitement when we have visitors.
Response from Honest PawsJun 2, 2023
Hello Gary! Thank you so much for sharing your experience with us. We're glad our team was able to assist you regarding your concerns. We're delighted to hear as well that the CBD Soft Chews has been working well with you pups. We hope to continue providing you with great products and service. If you ever need anything, please don't hesitate to reach out anytime, we'll be here to help! ~Chrissie 🙏🏻😊
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Candy H.
Jun 1, 2023
They are always so great on the few…
They are always so great on the few occasions I have had to contact them. Always getting back to me quickly and helping me with everything I need. And my dog loves the products. I have a 16 yr old westie and he gets the wellness cbd oil every day and gets around like a 10 yr old, he even still runs on occasion!! Thank you all so much for all of your good work!!!
Response from Honest PawsJun 2, 2023
Hi there, Candy! An immense thank you for sharing your feedback with us! We're happy to hear that we're always able to help out with your concerns and we're glad to know that we could help your pup with his movement and overall wellness. Moving pups are healthy pets! We're always here if you need us, so don't hesitate to reach out! ~Chrissie 🙏🏻💖
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Cain P.
Jun 1, 2023
Excellent
Kind, Helpful and personable
Response from Honest PawsJun 2, 2023
Hi Cain, Thanks for sharing your experience with us! We're glad you are satisfied with our service. We do our best to provide an excellent customer experience, and your feedback is highly appreciated! We'll surely share this with the rest of the team. We're here for you and your pet anytime, so feel free to reach out! ~Chrissie 💞
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Shara F.
Jun 1, 2023
Senior dog with anxiety and dementia
We have a senior dog that has developed several anxiety issues, and has puppy dementia. She was very restless, and wouldnt sleep, keeping us awake all hours of the night. We tried multiple anxiety meds, melatonin, calming treats, anything we could find to help settle her down. We were at a loss. Finally we found this calming cbd oil. It took about a week or so of consistently giving her a dropper a day and we finally started to see her relaxing more and sleeping and acting like herself again. I'm so grateful we found this and it's helped my dog be comfortable again.
Response from Honest PawsJun 2, 2023
Hi Shara, Thank you so much for sharing your feedback with us! We're delighted to hear that our Calming CBD Tincture was able to help your senior dog with his concerns. We know how difficult it can be to find the right products to help your pets, so we're happy to hear that our CBD oil was able to make a difference. We're always here to help, so please don't hesitate to reach out if you have any questions or concerns. Thanks for choosing Honest Paws, and we look forward to continuing to serve you and your pup in the future! ~Chrissie 🙏🏻💖
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Latisha
May 30, 2023
Tracking wasn't right it said my order…
Tracking wasn't right it said my order had been delivered. But honest paws had sent me details on a previous order. Figured things out they will be delivery in couple of days. Omar called me back very nice.
Response from Honest PawsMay 31, 2023
Hi Latisha, Thank you for taking the time to share your experience with us. We apologize for any confusion regarding your delivery tracking, but we are glad to hear that our team was able to assist you in resolving your concern. We appreciate your kind words about Omar's customer service, he is one of our best colleagues, we will be sure to pass the message along. Thank you again for your support and we hope you pet continues to benefit using our tincture. If you ever need anything in the future, please don't hesitate to reach out! ~Chrissie 🙏🏻💖
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Alyssa P.
May 30, 2023
The product is great and the customer…
The product is great and the customer service is even better! We recently lost our pup and I could have sworn I canceled the subscription but an order still shipped. They were happy to assist me with canceling our subscription.
Response from Honest PawsMay 31, 2023
Hello Alyssa, Thank you so much for leaving us with your feedback! We are so glad to hear that you had a positive experience with our team. Our heart goes out to you, we are sorry for your loss and appreciate your trust in us. Once again thank you for the kind words. If there's anything else we can do for you in the future, don't hesitate to let us know. ~Chrissie 🙏🏻🤍
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Doug B.
May 26, 2023
Omar solved my issue within 2 minutes…
Omar solved my issue within 2 minutes had my tracking and other information. great job
Response from Honest PawsMay 30, 2023
Hi Doug, We're happy to hear that your issue was quicky resolved by Omar, he is indeed one of our best colleagues here in Honest Paws. We hope that the product is working well with your fur baby! If there's anything we can help you in the future, please don't hesitate to reach out! ~Chrissie 🙏🏻😊
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Roberta Ann K.
May 26, 2023
Great Company
I spoke with Ramiro before during and after the purchase of the CBD Oil for my anxious Yorkie He was very informative and quick to respond to all my questions My Vet recommended not to give my Yorkie the Oil because of a medication change I spoke with Ramiro and he understood the situation and I was given a full refund I will recommend Honest Paws to all my Fur Babies Moms and Dads 🐶🐱🐾😁
Response from Honest PawsMay 26, 2023
Hello Roberta Ann, Thank you so much for taking the time to share your positive experience with us! Ramiro is one of our best colleagues here and we're so happy to hear that he was able to provide you with the support and information you needed to make the best decision for your Yorkie's health. We appreciate your recommendation and look forward to serving you and your fur baby in the future. If you need anything else, please don't hesitate to reach out to us. Thank you again for choosing Honest Paws, and we wish for the best outcome for your Yorkie! ~Chrissie 🙏🏻💖
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