Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Missy B.
Oct 19, 2023
Pre & Probiotics
Product shipped in timely manner. It’s in individual packages within another ziplock package for storage. My dog takes one pack a day divided between two meals.
Response from Honest PawsOct 20, 2023
Thank you for sharing your experience with us, Missy! We're glad to hear that your order arrived in a timely manner and that our packaging makes it easy to manage your dog's daily intake. If you ever need more or have questions, feel free to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
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RT
Oct 19, 2023
Prompt response
Prompt response. Adjusted my points and also gave me some additional information for using a reward with a subscription. Very much appreciated the thoroughness.
Response from Honest PawsOct 19, 2023
Thank you for your feedback! We're glad to hear that you had a prompt and thorough experience with our team. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to ensure you have the best experience with us. ~From Your Honest Paws Family 💖🐾
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Jesus B.
Oct 19, 2023
Great product
Great product, hooliver likes a loot the taste, thanks
Response from Honest PawsOct 19, 2023
Thank you for sharing your review! We're delighted to hear that Hooliver enjoys the taste of our product. Thanks a bunch for choosing us! ~From Your Honest Paws Family 💖🐾
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ELIZABETH
Oct 19, 2023
PAIN
Good customer service. This product has shown a difference for my elder Newfoundland where another brand did not. In their defence, I might not have had same dosage, but heard from trusted breeder that had several elder Newfs on it and he felt was getting good results. I switched and believe combo of Mobility and lesser lesser dosage of RX was healthier and making my boy feel better. Instead of dragging on walk, he was trotting a bit and moving well. Results don't lie
Response from Honest PawsOct 19, 2023
We love hearing about the positive difference our products have made for your pup! Thank you for sharing your experience, and we're thrilled that your boy is feeling better and moving well. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to keep those improvements going strong! ~From Your Honest Paws Family 💖🐾
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Jessica G.
Oct 19, 2023
Shipping Slow
I don’t understand why sometimes the order ships quickly and I receive it in a week, and other times it’s over a week and the product still hasn’t shipped. I’ve paid extra in the past for expedited shipping, and I’ve gotten it quicker with standard shipping.
Response from Honest PawsOct 19, 2023
We appreciate your feedback, Jessica and we're sorry to hear about the inconvenience you've experienced. We're constantly working to improve our processes and delivery process for our customers. We reached out to you via email, please don't hesitate to respond. Thank you for your continued support, and we're here to help in any way we can. ~From Your Honest Paws Family 🙏🏻🐾
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Aaron G.
Oct 18, 2023
It was easy to find the things I needed…
It was easy to find the things I needed on your website and the checkout was a breeze. Setting up auto refill will be great for the future.
Response from Honest PawsOct 19, 2023
Thank you for the feedback, Aaron! We're glad to hear that you had an easy and smooth experience on our website and with the checkout process. Setting up a subscription is an excellent choice for convenience to get the supplement your pet needs. We're here to help if you need anything, so feel free to reach out! ~From Your Honest Paws Family 🙏🏻🐾
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Marcia S.
Oct 18, 2023
Our pup had back surgery at 2 years old…
Our pup had back surgery at 2 years old and has had a couple more back issues since then as well. The turmeric in the mobility CBD oil will hopefully help him! One caution though, that formula stains like crazy so be careful administering it! Also, the dropper is childproof, and VERY difficult to open! We have been using it for two weeks now and are hopeful that this special mobility formula will be beneficial for our doggie!
Response from Honest PawsOct 18, 2023
Thanks for sharing your experience with us, Marcia! We're hopeful that our mobility tincture will work well with your pup. We appreciate your feedback on the formula staining and the dropper, and we'll consider it as we continue to improve our products. If you have any questions or need assistance, don't hesitate to reach out. Wishing your fur baby all the best! ~From Your Honest Paws Family 💖🐾
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KC
Oct 18, 2023
Easy and quick customer care
Easy and quick customer care response on an item we needed to return. All handled by email and had an answer in a couple of hours
Response from Honest PawsOct 18, 2023
We're happy to have been of quick assistance with your return request! Thanks for choosing us and sharing your experience. If you ever need further help or have any questions, don't hesitate to reach out. We're here to make your experience as smooth as possible! ~From Your Honest Paws Family 💖🐾
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