Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Nancy
Dec 11, 2023
Shopping at Honest Paws is such an easy…
Shopping at Honest Paws is such an easy experience. Definitely a bit on the pricey side, but I do appreciate good product and that fact that a portion of my $$ goes to a cause for animals.
Response from Honest PawsDec 13, 2023
Thank you for sharing your thoughts with us! We're glad to hear you find our online order process easy and appreciate the quality of our products. We understand pricing is a consideration, and we're grateful for your support in contributing to a cause for animals. If you ever have more feedback or questions, we're here and happy to help. ~From Your Honest Paws Family 💖🐾
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Maria G.
Dec 11, 2023
My doggie is 10 years old suffering…
My doggie is 10 years old suffering with arthritis this is the only thing that gives her mobility!
Response from Honest PawsDec 13, 2023
We're truly grateful that our product has made a positive impact on your doggie's mobility. Your feedback is valuable, and we appreciate you choosing Honest Paws to support your furry friend's well-being. Feel free to reach out anytime if you need anything! ~From Your Honest Paws Family 💖🐾
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Larry
Dec 11, 2023
I ordered 3 of the CBD chewables and…
I ordered 3 of the CBD chewables and had them sent to MI (where I live), but I and Sam (my dog) are with family in NC until January. HP’s (Omar) shipped me a single pack free of charge after explaining my 15 y/o pet would run out before I returned home, and how much they really help her daily. Very grateful for HP’s and Omar’s customer service and will continue to support this great customer focused business.
Response from Honest PawsDec 13, 2023
Thank you for sharing your experience! We're glad we could help out to keep Sam covered while you're away. It's wonderful to hear that our CBD Mobility Soft CHews are making a positive difference for your 15-year-old pet. Feel free to reach out if you have more questions or need assistance. We appreciate your support and look forward to keeping Sam happy and healthy! ~From Your Honest Paws Family 💖🐾
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EVA
Dec 11, 2023
The app and website are poor and…
The app and website are poor and struggle to apply points and discounts. Being a long time user I’d expect to receive more specialty rewards or discount options.
Response from Honest PawsDec 12, 2023
Thank you for sharing your feedback. We appreciate your feedback on our app and website, and we're sorry for any inconvenience you've encountered. Your experience matters, and we've reached out via email to learn more so we can work towards making improvements. Please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻
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Stephanie G.
Dec 10, 2023
The website is very easy to navigate…
The website is very easy to navigate and the products are categorized by need for your pet.
Response from Honest PawsDec 13, 2023
Thank you for appreciating our user-friendly website and product categorization! We're all ears if there's anything specific you'd like us to improve or if you have further feedback. Your insights help us refine our offerings. Thanks for choosing Honest Paws! ~From Your Honest Paws Family 💖🐾
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Caroline L.
Dec 10, 2023
Great product ❤️
Great product ❤️
Response from Honest PawsDec 13, 2023
Thank you for sharing your experience! We're happy to hear it's working well for your furry friend. If you ever need more or if you need anything, feel free to reach out. ~From Your Honest Paws Family 💖🐾
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BRENDA M.
Dec 9, 2023
Item took too long to recieve.
You messed up with the timing for my order but Omar and Eric were very accommodating. Unfortunately the item showed up AFTER we left for vacation. I expected to receive it before we left.
Response from Honest PawsDec 13, 2023
Thank you for sharing your experience with us. We're sorry to hear about the timing issue with your order, and we appreciate your understanding. It's great to know that Omar and Antonio were able to assist you. We'll take this feedback to heart as we strive to improve our services. If you have any more concerns or need assistance, please feel free to reach out. ~From Your Honest Paws Family 🙏🏻
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Alice P.
Dec 9, 2023
My cat hates them
My cat hates them. I think the smell is to strong. Is there anyway you can make them smell and taste like cat treats that are soft? A. PALACIOS
Response from Honest PawsDec 12, 2023
We appreciate your feedback! We're sorry to hear that the Calm Soft Chews was not a hit for your cat. We've reached out via email to learn more about your experience and see where we can help. Please don't hesitate to respond. ~From your Honest Paws Family 🙏🏻
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