Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Frances H.
Jan 19, 2024
Excellent customer service
Excellent customer service Miriam assisted me with resolving an order problem. She promptly resolved the issue and requested the item be shipped to me asap. Thanks so much!
Response from Honest PawsJan 23, 2024
Thank you so much for your kind words! We're thrilled to hear that Miriam provided excellent customer service and efficiently resolved your order concerns. We'll make sure to pass on your thanks to her. If there's anything else you need or if you have more feedback to share, we're here for you! ~From Your Honest Paws Family 💖
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Susan R.
Jan 19, 2024
Hard to navigate site
I love the products, but I’m not sure why I suddenly got signed up for AutoShip when I don’t recall clicking that option. When I went back into the site to try to remove myself from AutoShip, it was literally impossible to navigate.
Response from Honest PawsFeb 9, 2024
Thanks for sharing your experience with us. We're sorry for any confusion or inconvenience caused by the recurring order, Susan. We'd love to help and explain this further to avoid any necessary orders in the future, so we sent you an email regarding this. Please don't hesitate to respond. Thank you so much for giving our product a chance. ~From Your Honest Paws Family 🙏🏻
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JB
Jan 18, 2024
It is easy to modify order delivery…
It is easy to modify order delivery date and use credit
Response from Honest PawsJan 23, 2024
Thank you so much for sharing your feedback! We're glad to hear that you found our website easy to navigate. We hope that the product is working well for your pet. Feel free to reach out if there's anything else you need or if you have more feedback to share. We're here to help! ~From Your Honest Paws Family 💖
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Claudia A.
Jan 18, 2024
Good Source for My Dog
Was able to get actual help for my dog who is terrified of fireworks and storms. Will be shopping here more in the future. Arrived in reasonable time frame.
Response from Honest PawsJan 28, 2024
Thank you so much for sharing your experience! We're thrilled to hear that we could help with your dog during stressful events. Can't wait to welcome you back for more furry-friendly shopping. Cheers to happy pets and stress-free skies! ~From Your Honest Paws Family 💖
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Tracey P.
Jan 18, 2024
Great service- had to cancel…
Great service- had to cancel subscription because dog passed
Response from Honest PawsJan 28, 2024
We're truly sorry to hear about your pet. Our thoughts are with you during this difficult time. We appreciate your kind words about our service, and if there's anything we can do to support you, please don't hesitate to reach out. ~From Your Honest Paws Family 💖
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Shannon B.
Jan 18, 2024
Overall Great Experience
Great customer service and the products seem to be somewhat helping my fur baby.
Response from Honest PawsJan 28, 2024
Thank you for sharing your feedback! We're happy to hear you had a positive experience with our team. We're glad to know that our products are making a difference for your fur baby! Feel free to reach out if you need anything or have more thoughts to share. Cheers to happy pets! ~From Your Honest Paws Family 💖
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K. P.
Jan 18, 2024
Quality products and prompt shipping.
Quality products and prompt shipping. I’m a returning and satisfied customer!
Response from Honest PawsJan 26, 2024
Thank you for your awesome review! We're happy to hear you're loving our products and that the shipping hit the mark for you. Welcome back, and here's to many more satisfying shopping experiences with us! ~From Your Honest Paws Family 💖
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Liz
Jan 18, 2024
Expensive product, No result
The calm CBD oil arrived fairly quickly and was well-packaged, but unfortunately had no effect at all on my dog. Quite expensive for no result.
Response from Honest PawsJan 30, 2024
We appreciate your feedback and are sorry to hear that our Calm CBD oil didn't meet your expectations for your dog. We understand our products that our products may not always be the answer to every pet's concern. We'd like to connect with you to discuss your experience further and explore potential solutions. Please don't hesitate to respond to the email we sent. ~From Your Honest Paws Family 🙏
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