Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Lisa E.
Jan 25, 2024
I loved both the mobility and calming…
I loved both the mobility and calming soft chews however the last 2 orders I paid for I never received. I had email they were delivered but they weren’t. I guess I am going to have try something else which I hate
Response from Honest PawsJan 30, 2024
Thank you for sharing your feedback with us. We're glad to know you are satisfied with our mobility and calm soft chews! We're really sorry to hear about the hiccup with your last two orders – that's definitely not the experience we want you to have. Let's get this sorted for you! We have reached out to you via email, please don't hesitate to response. We appreciate your patience. 🙏🏻 ~From Your Honest Paws Family 💖
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Virginia R.
Jan 25, 2024
Ordering was easy and I had no problem…
Ordering was easy and I had no problem with the website. It doesn't seem to be helping my dogs and my cats will not eat the treats at all, even when I hide them in food, so I have no reason to purchase anything again. I really wish it would have helped them, but cats won't touch them, and I see no improvement with the dogs, although they do take the treats easily.
Response from Honest PawsJan 30, 2024
We appreciate your feedback and are sorry to hear that our products didn't meet your expectations. We understand the importance of your pets' well-being and are committed to continuous improvement. We'd like to touch base with you on this to help you out, please don't hesitate to the email we sent you. ~From Your Honest Paws Family 🙏
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Fay S.
Jan 25, 2024
My lab is 12 and has the hip issues…
My lab is 12 and has the hip issues most older labs have. I've noticed already she seems happier she wants to play more sleeps better and she doesn't mind the taste.
Response from Honest PawsFeb 2, 2024
That's wonderful news! We're happy to hear that our product brings more joy to your lab and makes a positive difference in her life. If there's ever anything else you need or if you have more insights to share, we're here and ready to assist. Thanks for choosing Honest Paws! ~From your Honest Paws Family 💖
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Teresa
Jan 25, 2024
The product works and is not expensive.
The product works and is not expensive.
Response from Honest PawsFeb 2, 2024
We're thrilled to hear that the product is working well for your pet, and we appreciate your positive feedback on the pricing. If there's anything else we can do to enhance your experience or if you have any questions, feel free to reach out. Thanks for choosing Honest Paws! ~From your Honest Paws Family 💖
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customer
Jan 24, 2024
Amazing :)
my dog loves the treats
Response from Honest PawsFeb 2, 2024
Thank you for your feedback! We're happy your pup loves our treats. Let us know if there's anything more we can do to keep those tails wagging. Thanks for choosing Honest Paws! ~From your Honest Paws Family 💖
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Jen K.
Jan 24, 2024
Very quick shipping!
Very quick shipping!! Having been using the Mobility for a few months for my almost 13 y/o dog. It seems to be helping. I just got on monthly auto shipping, so I don't have to worry about running out.
Response from Honest PawsFeb 2, 2024
That's fantastic to hear! We're happy that our Mobility product is making a positive difference for your senior pup, and we're honored to have you on board with our monthly auto shipping. Feel free to reach out if you need anything or have questions. Thanks for choosing Honest Paws! ~From your Honest Paws Family 💖
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Bethel C.
Jan 24, 2024
I placed my order on January 11
I placed my order on January 11, 2024 and it is almost Two weeks later and I am still waiting for it.
Response from Honest PawsJan 30, 2024
Thank you for sharing your feedback, Bethel. We sincerely apologize for any inconvenience this has caused. Please know that this is not usually the case. However, this is also not the experience we would like you to have. We have sent you an email regarding your order, and please don't hesitate to respond back. We thank you for your patience and understanding on this matter. 🙏🏻 ~From Your Honest Paws Family
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David W.
Jan 24, 2024
Ordering is easy
Ordering is easy. Figuring out how to use the rewards is difficult
Response from Honest PawsFeb 2, 2024
We appreciate your feedback! Ordering should be a breeze, and we apologize for any confusion with the rewards. Let us help you navigate the rewards system—we've sent you an email, feel free to respond and we'll guide you through it. Thanks for choosing Honest Paws! ~From your Honest Paws Family 💙
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