Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ed
Miriam and the entire Honest Paws team were very responsive when I had an issue!
Response from Honest PawsMar 27, 2024
Thank you for acknowledging our team's responsiveness, especially with Miriam's assistance. We appreciate your feedback! If there's anything further we can assist you with, please don't hesitate to reach out. ~From Your Honest Paws Family 🤗🐾
Maryann M.
Our pet was in great discomfort and I was requesting that the mobility product be sent as quickly as was possible. I received a very nice response almost immediately after assuring me that I would receive it within 5 business days from shipping.
Response from Honest PawsMar 27, 2024
Thanks for reaching out! We're glad to hear you received a prompt and reassuring response from our team. Your pet's comfort is our priority, and we're committed to getting the mobility product to you as swiftly as possible. If you need any further assistance, feel free to reach out. ~From Your Honest Paws Family 🤗🐾
Kathryn O.
Great products and customer support
Response from Honest PawsMar 27, 2024
Thanks for the shoutout! We're glad to hear you're happy with both our products and service. If you ever need anything, just give us a shout! ~From Your Honest Paws Family 🤗🐾
Roxanna R.
Omar was very helpful and friendly. Like serve like that.
Response from Honest PawsMar 27, 2024
Thank you for your feedback! We're glad to hear that Omar provided you with helpful and friendly service, he is truly one of our best. We'll be sure to pass along your appreciation to him. If you need anything else, don't hesitate to reach out. ~From Your Honest Paws Family 🤗🐾
Anna
Honest Paws has played a big factor in the health and mobility of my 11 year old Goberian! I’ve only had issues when they changed the recipe of their relief hemp bites. They were too hard for her to eat. Now she takes the 1000mg mobility drops and loves them!
Response from Honest PawsMar 27, 2024
Thank you for sharing your experience with us, and we're glad to hear about the positive impact on your Goberian's health and mobility! We're sorry to hear about the recent Relief Bites you received. Rest assured, we're diligently working on improving them. We've reached out to you to discuss how we can make things right and ensure your pet receives the relief they deserve. Please don't hesitate to respond. We'll always be here to help! ~From Your Honest Paws Family💖🐾
Terrie
Customer service has always been top-notch - responsive, friendly and helpful.
Response from Honest PawsMar 27, 2024
Thank you for your feedback, Terrie! We're glad to hear that you've had a positive experience with our team. Providing excellent support and bringing comfort to our furry friends is our top priority, and we're glad we could assist you. If you ever need anything else, don't hesitate to reach out. ~From Your Honest Paws Family 🤗🐾
Debra S.
Genesis was super efficient and resolved my issue, keeping me informed during the process.
Response from Honest PawsMar 27, 2024
Thank you for sharing your review with us! We're happy to hear that Genesis was able to efficiently resolve your issue while keeping you informed along the way. If you ever need assistance again, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 🤗🐾
Rhonda C.
The shopping and purchase process was great. Not sure how the product works yet
Response from Honest PawsMar 27, 2024
Thank you for sharing your feedback! We're glad to hear that you had a great shopping experience on our website. If you have any questions or need assistance with the product in the future, feel free to reach out to our customer support team. We're here to help! ~From Your Honest Paws Family 🤗🐾
