Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

cindy R.
Apr 22, 2024
8 year old border collie and 1000 mg CBD
8 year old border collie was becoming less excited about morning walk. started giving him 1000mg in morning and it certainly has put some pep in his step. My GP says works all the time on canines and 50% of the time on humans. Lucky dogs. I put is on top of a small ball of whipped cream. Easy to get into his mouth when delivery system is whipped cream
Response from Honest PawsMay 2, 2024
So happy to hear that your Collie is loving our product! Thanks for sharing your experience with us. Feel free to reach out anytime! ~Gina 🐾
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Kaye H.
Apr 22, 2024
The chews definitely seemed to calm my girl.
The chews definitely seemed to calm down my pup, but she wouldn’t touch the bites. She is very persnickety 🤣. She goes to day care most days while my other dog is recovering from TPLO surgery, and she just runs and barks the whole time she is there. Thought maybe is little calming down might be good. I will definitely be using them on the 4th for both my dogs. I HATE THE 4TH OF JULY.
Response from Honest PawsApr 24, 2024
Thanks for sharing your experience! We're glad to hear that the Calm Bites helped calm your pup, even if she's a bit picky about treats. It sounds like they'll come in handy for the upcoming 4th of July. We hope they bring some peace to both your pups during the festivities! ~From Your Honest Paws Family 💖🐾
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LISA B.
Apr 22, 2024
Get real people as reps, not software AI
Everything went wrong. Your automated customer service representative was terrible. Not sure who you use but they suck. Still no answer to resolve my issue. I’m looking elsewhere for these drops for my dog. All I wanted was to be able to apply my $10 discount and you would think I was asking you to reinvent the wheel. Horrible.
Response from Honest PawsMay 7, 2024
Thanks for sharing your feedback with us. We appreciate you bringing this to our attention. Typically, our customers can manually apply a discount code directly to their next subscription through their portal. However, we understand your frustration and have reached out to you directly to further assist with resolving your issue. We're committed to ensuring a smooth experience for our customers and hope to regain your trust in the future. ~From Your Honest Paws Family 🙏🏻
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Tammy J.
Apr 22, 2024
The product is great
The product is great, it has helped my 110lb dog to move a bit better while awaiting knee surgery. The price is the only thing that kept me from giving it 5 stars.
Response from Honest PawsApr 24, 2024
Thanks for sharing your feedback! We're delighted to hear that our product has been helpful for your dog's mobility. We understand your consideration regarding the price, and we're constantly working to provide the best value for our customers. If you have any further questions or concerns, feel free to reach out to us anytime. ~From Your Honest Paws Family 🙏🏻
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TC
Apr 22, 2024
I’m not thrilled about accidentally…
I’m not thrilled about accidentally ordering two bottles when I only needed one. Your ordering system isn’t conducted in a way that allows for ordering just one bottle. Wish you all would fix that!
Response from Honest PawsMay 2, 2024
Thanks for sharing your feedback with us. We're sorry to hear about the inconvenience you experienced with your order. Our online ordering system does present two options along with the details of your purchase before you complete your order. However, we appreciate your input and will definitely take it into consideration as we continue to enhance our online experience for our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. ~From Your Honest Paws Family 🙏🏻
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Susan T.
Apr 21, 2024
The website is easy to use and the dogs…
The website is easy to use and the dogs love the products.
Response from Honest PawsMay 2, 2024
We're thrilled to hear that you love our product and had a great experience with our website! Thank you for choosing Honest Paws. If you ever need assistance, please feel free to reach out. We're always here to help! ~Gina 🐾
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Dusty M.
Apr 21, 2024
Easy of ordering
Easy of ordering
Response from Honest PawsMay 2, 2024
Thank you for choosing Honest Paws. If you ever need assistance, please feel free to reach out. We're always here to help! ~Gina 🐾
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Dorothy S.
Apr 21, 2024
Shipments are taking longer to ship…
Shipments are taking longer to ship once a label is created. I don't live far from warehouse and it still takes a week to arrive.
Response from Honest PawsMay 10, 2024
Thank you for sharing your experience with our shipping, Dorothy! We're sorry to hear that your order took a long time to arrive. We appreciate your honest feedback. We're continuously working to improve this and value insights like yours. If you have any further questions or concerns, please don't hesitate to reach out. ~Gina 🐾
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