Hone HealthReviews of honehealth.com

Dr. Zero was wonderful and understanding. Greatly appreciated the patience.

I’ve had a very frustrating experience with Hone’s appointment reliability and customer support. For my most recent consultation, the doctor simply did not show up. I waited more than 20 minutes past the scheduled time and received no message, explanation, or update from Hone. I contacted support afterward and did not receive a timely response. What makes this particularly frustrating is that Hone has a $50 no-show policy for patients, yet there does not appear to be comparable accountability when a provider misses an appointment. This is also the second time I’ve experienced a significant delay with a scheduled consultation. These appointments require customers to block out time from work and other responsibilities, and the lack of communication makes the experience much worse. Consultation access is advertised as part of the service, so I expect those appointments to be delivered reliably or, at minimum, for Hone to proactively communicate when there is a problem. Based on other reviews I’ve read, my experience does not appear to be unique. I’ve asked Hone to explain what happened, properly reschedule the appointment, and provide a $50 credit for the time lost. The medical service may have value, but the scheduling and support experience needs significant improvement.

I have the most amazing, kind, understanding doctor! I am so grateful for him. Thank you!

Medication works well, the customer service is horrible, they tell you to stick to a specific time to take the medication, charge you an absorbinant price then do not ship the refills soon enough to keep to the schedule. I would highly recommend finding a different provider. updated my review, the company is trying to deny that I am a client with trust pilot even though I used my email address on file. Absolutely horrible company. This is just another example of the disorganized system they are operating.I have no other way to confirm my identity that is not posted for everyone to see, there are no options to message you direct through trust pilot and I am not posting my personal information publicly.

Customer care attended my request quickly and offered alternatives to accommodate my needs.

I love the auto ship feature- one less thing for me to remember! I was anxious about giving myself the testosterone injections - but Hone makes it so easy by providing ALL the materials- from the needles to alcohol wipes to bandaids and even gauze bandages! I’ve also had a great customer service experience- all my questions have been answered through the message ap promptly amd completely.

it was great easy

Never received results