I ordered the very interesting C Shaped Side Table. I am VERY pleased with the style and construction of this table. It suits my needs and likes perfectly! The shipping time is LONG. After 4 or 5 weeks of waiting, I checked the tracking details. The tracking details stated (at ~week 5) it was "delivered" which I assumed meant it was delivered to my front door, and it had not. I learned that it meant it was delivered to FedEx for domestic delivery. I sent an email to Homeyfad and got a reply stating when I should expect delivery and they were absolutely correct. I got it ~6 weeks from my order date. BTW, it was VERY WELL packaged. I gave 4* and not 5 due to the long wait. I will buy from Homeyfad again!
Response from HomeyfadSep 7, 2026
Dear Kimberley Beaudet,
Thank you so much for your thoughtful review! We’re really glad to hear you love the C-shaped side table and that it arrived well packaged.
We’re truly sorry that the shipping took longer than expected, and we really appreciate your patience throughout the wait. We’re also grateful for your understanding of the delivery update provided by our customer service team.
It means a lot to know you’re happy with the table, and we hope to serve you again in the future!
Best regards,
HomeyFad
JT
Joyce T.
The delivery of our HomeyFad sofa…
The delivery of our HomeyFad sofa happened yesterday, and their packing process was amazing - everything was packed perfectly. The sofa cushions are plush, and the pulling out feature works perfectly, with no difficulties involved.
Response from HomeyfadSep 7, 2026
Dear Joyce Taylor,
Thank you so much for your wonderful review! We’re very happy to hear that your sofa arrived safely and that you’re pleased with both the careful packaging and the functionality. We truly appreciate your support and hope you enjoy your new sofa for years to come!
Best regards,
HomeyFad
CU
customer
Took a while to respond to requests…
Took a while to respond to requests about where my order was after tracking says delivered. Tracking stated delivered on 8/26, did not arrive until 9/1. Otherwise fine and I love what I received.
Response from HomeyfadSep 7, 2026
Dear customer,
Thank you so much for your understanding, and we’re truly grateful that you love what you received! We sincerely apologize for the delivery delay and the confusion caused by the tracking update. We really appreciate your patience and support.
Best regards,
HomeyFad
KL
Kristen L.
I wish I could provide a review for the…
I wish I could provide a review for the lamp I bought but it's been 37 days and it still hasn't been delivered. Today I tried to track it using the provided link and I get an error and the page doesn't load. I've already reached out to customer service once (of course email is the only option) and got a vague reminder that delivery takes 22-35 business days. For those of you that aren't great with math, that's 4.5 to 7 weeks.
Response from HomeyfadAug 31, 2026
Dear Kristen Larch,
We’re truly sorry for the long wait and the frustration this has caused. We understand how disappointing it is to still be waiting after 37 days, especially when the tracking link is not working properly. We also apologize that our previous response did not provide the clarity you needed.
Our customer service team will look into your order and tracking status again to provide you with a clear update. We appreciate your patience and sincerely apologize for the inconvenience.
Best regards,
HomeyFad
DG
denise G.
Buyer beware they won't let you return
They will not let me return my barstools. They offered me a refund of 15% to keep them. They are cheap and the legs were getting scratched up just as I was putting them together. They were really low quality!
Update then they offered me more stools! They won't let me pick from a store credit and won't issue a refund!!
Response from HomeyfadAug 31, 2026
Dear denise garvey,
We’re very sorry to hear about your experience. This is certainly not the outcome we want for our customers. Our customer service team will take another look at your order and work with you to find a satisfactory solution, whether that means sending replacement parts or arranging a return of the barstools you received.
Thank you for your patience, and we sincerely apologize for the frustration and inconvenience this has caused.
Best regards,
HomeyFad
OS
Oksana S.
Modern, Comfortable and Stylish Bench
I really love how simple and elegant this bedroom bench is. It adds a beautiful touch to the room without taking up too much space. The microfiber leather cushion feels soft and comfortable, and it’s also easy to wipe clean.
The bench is pretty firm, which I really like because the leather stays smooth and doesn’t look loose or wrinkled when you sit on it. The height is just right for sitting while getting ready or taking a quick break. Overall, it’s a beautiful, practical, and well-made addition to the bedroom!
Response from HomeyfadAug 31, 2026
Dear Oksana Sushinskiy,
Thank you so much for your thoughtful review! We’re delighted to hear that you love the simple, elegant design and that the microfiber leather feels comfortable while being easy to maintain. It’s wonderful to know the firmness and height work well for your daily routine.
We truly appreciate your support and hope you continue to enjoy your new bedroom bench!
Best regards,
HomeyFad
CY
Cyndy
Disappointed with the quality of these barstools
I recently ordered a set of 3 barstools from HomeyFad (Saddle Seat Leather Counter Height Low Back Swivel Bar Stools) and am disappointed with the purchase. While they looked decent in the online photos, the actual build quality is poor. The materials feel cheap, and they do not feel stable or durable enough for everyday use. For the price paid, I did not expect super high quality but did expect not to see the screws holding the foot ring to the barstool legs, or the poor quality of craftsmanship and materials used.
On a positive note, they did arrive well packaged and in a very timely manner. The build instructions were clear and easy to follow.
I did submit an email to the company upon assembling the barstools to discuss the matter; however, I have not yet heard back from them.
I would not recommend buying these barstools from this brand if you are looking for long-lasting quality and craftsmanship you can feel proud of. Personally, as I am not able to return them, I will be using them only for the period of time it takes for me to find barstools that I truly love.
Update 8/28/2026: received an email from the company generously offering to replace the barstools. For this customer service response and offer, I will change my rating to a three star. I will update my review again once the replacements are received.
Update 9/7/2026: received the replacement barstools that the company sent via FedEx. Again, everything was packaged well, instructions were clear, and assembly was simple and straightforward. The quality of the barstools is essentially the same; however, this set seems to have a better finish on the wooden legs.
I appreciate the company's customer service once they reached out. It was helpful and they did what they could to make things okay for me.
Response from HomeyfadAug 28, 2026
Dear Cyndy,
We apologize that our response to your email was not timely. We’ve already asked our customer service team to prioritize your message and follow up with you as soon as possible.
We’re also truly sorry to hear about the quality concerns you experienced with the stools. This is not the experience we want any customer to have, and we appreciate you taking the time to share these details with us.
If there are any defects or issues with the stools you received, we’d be happy to work with you on a solution, including sending replacement parts or providing appropriate compensation where applicable. We hope to have the opportunity to address your concerns and make this experience better for you.
Thank you for bringing this to our attention. We sincerely appreciate your patience and the opportunity to make things right.
Best regards,
HomeyFad
CW
Colton W.
I had trouble with tracking my order
I had trouble with tracking my order, but Pavel explained everything to me in detail…really good customer support!
Response from HomeyfadAug 25, 2026
Dear Colton Wilson,
Thank you for sharing your experience! We’re glad our customer service team was able to provide clear updates and help make the tracking process easier. We truly appreciate your kind words and support, and we hope you enjoy your order!
Best regards,
HomeyFad