HomeyfadReviews of homeyfad.com

I recently ordered a set of 3 barstools from HomeyFad (Saddle Seat Leather Counter Height Low Back Swivel Bar Stools) and am disappointed with the purchase. While they looked decent in the online photos, the actual build quality is poor. The materials feel cheap, and they do not feel stable or durable enough for everyday use. For the price paid, I did not expect super high quality but did expect not to see the screws holding the foot ring to the barstool legs, or the poor quality of craftsmanship and materials used. On a positive note, they did arrive well packaged and in a very timely manner. The build instructions were clear and easy to follow. I did submit an email to the company upon assembling the barstools to discuss the matter; however, I have not yet heard back from them. I would not recommend buying these barstools from this brand if you are looking for long-lasting quality and craftsmanship you can feel proud of. Personally, as I am not able to return them, I will be using them only for the period of time it takes for me to find barstools that I truly love. Update 8/28/2026: received an email from the company generously offering to replace the barstools. For this customer service response and offer, I will change my rating to a three star. I will update my review again once the replacements are received. Update 9/7/2026: received the replacement barstools that the company sent via FedEx. Again, everything was packaged well, instructions were clear, and assembly was simple and straightforward. The quality of the barstools is essentially the same; however, this set seems to have a better finish on the wooden legs. I appreciate the company's customer service once they reached out. It was helpful and they did what they could to make things okay for me.

UPDATE 3/3/26: So, here is an update to my experience with this company. After several attempts to get in touch with them, a company representative finally responded to my many messages. That person told me that the company was on break because of the Chinese New Year holiday (Feb 10-26th). Well, all of this could’ve been avoided with a simple out of office message, which would’ve saved me lots of anxiety and me having to write a bad review because I thought the company scammed and ghosted me. Anyway, a rep came up with a great solution to send me four, 30” legs for the chairs instead of me having to return the chairs for $360 in shipping fees! I still had to pay $90 for shipping the chair legs, but I am satisfied with this solution. So, as of this writing, I am waiting for shipment of my chair legs. But I will give credit where it is due: the company tried to rectify the situation by offering me the taller chair legs (30”) so that I can at least keep the existing chairs (they really are stylish and they fit my décor). I will post an update once I receive the chair legs. PREVIOUS REVIEW SUBMITTED ON 2/13/26 I have made several attempts via email to contact customer service and I have received zero responses even though the company website states 24/7 customer service (lie). All I want is to exchange barstools (order HF8031) I bought the wrong height (26"), and need to return them for the 30" bar stool. The company website states 30-day returns (also a lie?). I am well within that timeframe. I very likely will have to register a complaint against this company if no one reaches out to me by cob today. I am frustrated and angry that this company has not responded to any of my emails (4 of them).

I have emailed 4times asking about my light I ordered and yet no response

I would really rate my experience as incomplete. The light we received is gorgeous and just what we wanted but it came with three of the globes for the light that were totally busted. We are still awaiting the promised replacement of the globes so our experience is awaiting arrival and so far we have not been able to get a response for a tracking number for the promised replacement globe.