HomeyfadReviews of homeyfad.com

I ordered counter stools and didn’t receive them for 2 months with very little customer communication on why. It turned out they were coming directly from a manufacturer/warehouse in China and why the shipping took 2 months I’ll never know. I paid over $1000 for the two stools that were shoddily put together with mediocre workmanship and should have costs $100 for the pair, not $1000. Their website shows them as a Delaware company and they make everything look good in pictures. The real thing is a big disappointment. There is no way someone could ever begin to return them or get a refund because the only communication channel is a service@ and it is answered ever 24 hours by a different Chinese name. It is not worth buying from Homeyfad and the prices they charge and the quality product deliver. If my stools cost more than $25 a stool to manufacture, I’d be surprised. I learned my lesson on this one.

The two stars are because a bookcase was delivered, but not the bookcase as it was described on Homeyfad's website. It was described as a "wood" bookcase. What arrived was a slightly damaged Ikea style wood particle board book case. The book case arrived over a month late. HomeyFad sent periodic updates on tracking. The tracking information just showed the bookcase was in customs for a month+. This likely was not in Homeyfad's control. It would have been nice to have a direct communication, like other vendors do, indicating that the item was stuck in customs. Homeyfad did offer me a 10% discount off of future purchases to compensate for the delay. To HomeyFad: My recommendation is to be direct in your communications with your USA based customers and inform them when an order is stuck in customs. Also, for your USA advertisements do not advertise that a piece of furniture is made of wood when it is made of wood particle board. This is considered by purchasers/consumers to be false advertising. Instead simply indicate it is "wood particle board" in the same way other furniture retailers do.

I received both dressers in good condition after waiting a month for them. Unfortunately, neither package included the assembly instructions. I emailed the company asking if they could send me the instructions by email, but I still haven’t received a response. It’s now been three days since I first contacted them.

I didn’t realize the product was being sent from China, so was surprised when it took over a month to arrive. The tracking tool/information is not easily found/used. Once the product arrived, it was well packaged and looked as advertised. However the barstools were very lightweight and flimsy - not what I expected. They require you to send a email asking for return authorization and stating the reason for return. The return process is awkward and time consuming. Even though I said there was no damage and that I simply did not want the barstools, they required me to send photos or a video. Customer service takes 24+ hours to respond to each message and their goal is clearly attempt to prevent returns. They emphasize the cost of shipping is high and must be borne by the customer. They say they’ll inspect every item to determine how much to refund, if any. And then an endless exchange where they offer substantially less than the our purchase price if you’ll keep the merchandise and not return it. After much painful back and forth, I finally accepted 1/3 of the purchase price because I was exhausted. All in all, a very unpleasant experience. Beware of returns.

Update March 3, 2026 I was able to assemble the item after purchasing replacement screws. The company finally reached out, however the response was not satisfactory. The product is functional thus no further action is required. Side note: the instructions were in Chinese. I will not use this company or any other companies that are similar until there is more quality control and transparency about the shipping process. Original comment: As others noted, delivery was long, over a month and communication regarding status of shipping was poor. The item, a small buffet or shelf, arrived with broken and missing pieces, including missing the entire set of screws to attach the shelves to the walls of the unit as well a missing a the top piece. The shelves are very thin and cracked. The quality is poor. There are no corner braces so attaching the first shelf will be tricky once I obtain some screws. I have doubts that this will be functional at all. Very dissatisfied with the product and the company.

I ordered distressed leather bar stools, but they were not leather! Product was delivered over 2 weeks late. Email inquiry was responded to quickly but I was referred to the shipment tracking site, which only gave current location and NO ETA

Order product named "Atrovirens" on 10/26/25. Received product 12/13/25. Bad logistics. Product was scratched. No instructions. The product I got was not the same as the picture. It appeared as the bottom of the chair was adult size and matched with a kid sized top portion of the chair. The product I reveived is not the same as the picture. Literally, the chair I received has noticeably different parts than the image of the chair I bought. The material I got looked like cheap vinyl and was flat when it should have had some plush. I would return the product but I don't even want to deal with this company anymore. I will cut my losses. Hopefully, you don't make the same mistake. Definitely not worth the wait, money or frustration. Since writing my initial review, Homeyfad has reached out to me. The company and I have come to a mutually acceptable arrangement. The company representatives were professional.