customer
I had an issue with my thermostat that…
I had an issue with my thermostat that had to be replaced. After paying 100.00 for the call from the technician home warranty only paid 150.00 I had to pay 167.00…..so all together I paid 267.00 for a simple thermostat, which was no even a programmable one. I was very disappointed in the small amount that was paid
Response from Home Warranty Inc.Oct 14, 2026
Thank you for choosing Home Warranty, and for sharing your feedback. We’re sorry the out-of-pocket cost was more than you expected. We’ve reviewed your claim with the service provider, and it was paid in line with the plan’s service fee and coverage limits. If you believe you were charged more than your share, please send your proof of payment to our claims department and we’ll look into it right away.