Don’t lose the home you love to a more competitive offer. Become a cash buyer today. Homeward enables you to make a cash offer that's four times more likely to win in today's competitive real estate market. And, if you already own a home, Homeward empowers you to buy with cash before you sell. You'll know where you're moving before you list your home and can skip the hassle of showing your house while you live in it. Get approved today and you'll be ready to make a cash offer as soon as the home you want comes on the market.
Homeward (homeward.com) has 388 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
homeward.com
Website
homeward.com
Category
Real Estate
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Homeward made the selling experience easy and straightforward for my client. She was informed by the Homeward representatives every step of the way regarding "next steps" at each stage of the selling process.
Response from HomewardJun 2, 2026
Thank you for sharing the good news! We are here to help in any way we can and strive for a successful and enjoyable experience. Glad we were able to live up to your expectations!
It means so much to hear that your client felt supported and informed throughout the entire selling process. Keeping our clients in the loop at every stage is something we take great pride in, and we're thrilled that came through in her experience. We appreciate you trusting Homeward and look forward to working with you again!
JG
John G.
My client prioritized speed & certainty…
My client prioritized speed & certainty and the Homeward solution provided just that. Way to go!
Response from HomewardJun 1, 2026
Thank you for sharing the good news! We are here to help in any way we can and strive for a successful and enjoyable experience. Glad we were able to live up to your expectations!
When it comes to real estate, speed and certainty can make all the difference — and that's exactly what your client needed. We're so glad the Homeward solution delivered on both fronts and helped make their journey a smooth one. Way to go, and thank you for trusting us to support your clients!
BR
BRITTANY
COMPLETE SCAM OF A COMPANY
Orchard Homes is partnered with Homeward Title, a company that has scammed countless homeowners. They lure you in with three options: a low cash offer, a “quick sale,” or their “amazing program” through Homeward Title where they advance part of your equity so you can move out while they sell your home for top value. It sounds perfect, but it’s absolutely not.
They immediately increased the “repair funds” they set aside, claiming I’d get most of it back later. After the first closing, both companies ghosted me and even my Orchard realtor, who was supposed to represent Homeward Title for the second closing. They lied to him repeatedly, kept him out of the loop, and told him the house was ready to list—only for him to find it in far worse condition, leaving the house now with things in a complete a mess, which they were not before. The house was left in embarrassing condition, nowhere near ready to list, yet they still sent him out as if it were.
After constant pressure they finally sent a random spreadsheet with vague items and unexplained charges. They refused to provide invoices or proof of how they spent my funds. They charged a 19% fee and pocketed around $17k of my “repair funds” with zero documentation. Even after involving a lawyer, they dismissed all requests for proof. Homeward Title has a long history of doing this to homeowners, and Orchard continues to promote them, making them complicit.
My Orchard realtor repeatedly reported the issues, and Orchard ignored everything. When he pushed too hard, they replaced him to silence him, costing him the commission he rightfully earned.
Orchard knowingly partners with a company that scams homeowners, ignores contract obligations, and mistreats everyone involved. Stay far away from Orchard Homes and Homeward Title. Save yourself the money, stress, and lies. Whatever you do, stay FAR AWAY from Orchard Homes, and most certainly Homeward Title. Save your money, the stress, the headache and all the lies that will continue to be fed your way.
In response to their reply: so basically you guys can make up any amount as the “final charge” since you don’t provide any accurate factual invoices with amounts and proof of what the funds are used for. Just SELLERS BEWARE: be prepared to give them all your money and not see any return. And it’s crazy you say all your customers have positive reviews and experiences.. the BBB seems to strongly suggest otherwise.
Response from HomewardJun 4, 2026
Thank you for your feedback. Our customers continually have positive experiences with us, as we strive to provide an enjoyable and straightforward process for them, and are disappointed that you feel we did not meet your expectations.
We're sorry to hear about the difficulties you experienced. Regarding the fees and repair funds, any applicable fees are discussed in the Homeward Offer Presentation, as well as detailed out in our Service Agreements. While we attempt to give as accurate estimates as possible for necessary repairs, the final repair amount may be higher or lower depending on what our repair partners discover once they arrive on site. Final amounts can differ from early estimates due to changes in timelines, increased or reduced repair needs, or closing-related expenses that occur after the initial quote.
We also want to acknowledge your concerns around communication and the overall experience; we take these comments seriously. We strive to provide the very best customer service with accurate and timely communication, and apologize that you feel like we did not hit the mark. We'd like the opportunity to learn more and see how we can help address and resolve your concerns. Please reach out to our Homeward Support Line at (512) 572-6686 so our team can follow up directly.
KH
Kevin H.
Homeward is willing to go the distance to make the deal work
I had all information needed to have a seamless transaction. The offer was exactly what the seller needed
Response from HomewardMay 20, 2026
Thank you for sharing this! We're pleased to hear the transaction was seamless and that the offer hit the mark for the seller. Doing what it takes to bring a deal together for all parties is at the core of how we operate, and it's great to know we delivered that for you. We appreciate your trust in Homeward and wish you the very best ahead!
MR
Maggie R.
Recommend Homeward Mortgage
We chose Homeward Mortgage to purchase our new home. Dirk and Nicole were organized, transparent, professional, and personable, which greatly reduced my stress. They treated me not like a transaction but as a valuable customer. Highly recommend!
Response from HomewardMay 18, 2026
Thank you for the kind words and for choosing Homeward Mortgage! We're thrilled to hear that Dirk and Nicole made such a positive impact on your home buying experience. Being organized, transparent, and personable while making every client feel truly valued, not just like a transaction, is exactly the standard we hold our team to. We'll be sure to pass along your kind words to them both! Congratulations on your new home, and thank you for the recommendation!
TF
Tiffany F.
Excellent option for clients who need a…
Excellent option for clients who need a quick move.
Response from HomewardMay 12, 2026
Thank you for the kind words! Providing a fast and dependable solution for clients with time-sensitive needs is at the core of what we do. We appreciate you sharing your experience and wish you all the best!
SR
Steven R.
Loan officers were terrific.
Loan officers were terrific to work with. They were helpful, informative, and had good follow through.
Underwriting drove me crazy with all the redundant information they asked us to provide. I think most underwriting departments in all mortgage company's act the same way. It's the process that is uncomfortable not necessarily the underwriters themselves.
Response from HomewardMay 12, 2026
Thank you so much for the honest and thoughtful feedback! It's great to hear that our loan officers were helpful and delivered on follow through, as that's exactly the experience we strive to provide. We also appreciate you sharing your thoughts on the underwriting process. Your feedback is valuable as we continuously look for ways to make every step of the journey as smooth as possible. We're grateful for your taking the time to share your thoughts with us.
MM
Margaret M.
Homeward really was a blessing to my…
Homeward really was a blessing to my client.
My client was facing some serious personal challenges and Homeward really came through for her…
Response from HomewardMay 11, 2026
Thank you for sharing this. We're deeply touched to know that Homeward was able to come through for your client during a challenging time. Moments like these remind us why we're so passionate about what we do, being there for people when they need it most. We're truly grateful for your trust in us and hope your client is doing well.
